Why This Job is Featured on The SaaS Jobs
Pigment operates in the enterprise SaaS layer where uptime, latency, and data correctness are product features, not just infrastructure concerns. A Senior SRE role in an AI-driven planning platform sits at the intersection of real-time analytics workloads, multi-tenant reliability, and cloud-native operations, with clear relevance to how modern SaaS companies deliver performance at scale across global customer bases.
From a SaaS career perspective, this kind of remit builds durable expertise in designing for elasticity, observability, and incident response in production systems that evolve quickly as product capabilities expand. The blend of SRE responsibilities with direct software development contribution reflects a common direction in mature SaaS engineering orgs, where reliability engineering is embedded and influences architecture, delivery pipelines, and operational standards across teams.
This role tends to suit engineers who like turning ambiguous performance and resilience goals into measurable systems work, and who are comfortable partnering closely with application engineers and security counterparts. It also fits professionals who want their reliability decisions to be informed by customer-facing use cases, and who value hands-on ownership across infrastructure automation, monitoring practices, and production readiness.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Join Pigment: The AI Platform Redefining Business Planning
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.
With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.
At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.
The opportunity
We are looking for a Senior SRE profile who will design and implement the Pigment infrastructure for tomorrow. Pigment is a technically challenging platform. It calculates and synchronizes large datasets that must be updated in real-time. Data comes from client models that can be up to billions of rows. This data can be pivoted, transformed, and aggregated on-demand through our formula engine while rendering live on our front end.
Here are the challenges to be tackled as an SRE :
- Define and build the infrastructure needed to answer our performance challenges, automate it, and make it scalable. In particular, ensure that the infrastructure scales in and out according to the platform usage.
- Secure high availability and redundancy of the Pigment platform.
- Ensure that the platform’s performance and correctness are monitored accordingly, spread observability best practices across the engineering team.
- Participate in incident response.
- Accompany Pigment geographical expansion as the company grows and we sign clients overseas.
- Work with our security team on the implementation of their roadmap when related to infrastructure and development pipelines (code repository, credentials management, ...)
- Continuously chase inefficiencies within our development practices and pipelines. Seek improvement and automation wherever possible. Drive change across the software engineering team.
In addition to SRE responsibilities, we expect you to contribute to software development activities. We believe SRE engineers should collaborate closely with software engineers, fostering a shared understanding of day-to-day challenges, rather than operating in separate teams. Last but not least, you will not be alone! You will be part of an SRE team.
Our Engineering team
Our Engineering team is responsible for developing our SaaS platform and building a comprehensive and user-friendly product.
Pigment engineers participate in the entire application development lifecycle, focusing on design, coding, and keeping the production platform up and running. They can be specialized, but there is no strict separation between the infrastructure, backend, and the frontend.
We value user-centricity and pragmatism: we choose the most relevant tools for the problem we have to solve, understanding the strengths and constraints of each technology.
Our engineering culture also values curiosity, humility, trust, ownership and team spirit.
Technical stack:
- Kubernetes (GKE, hosted on Google Cloud Platform): hosting all our infrastructure components except some PostgreSQL hosts, hosted on Google Cloud SQL
- Terraform: all our infrastructure is managed via this infrastructure as code (creation of GKE clusters, Google Cloud SQL databases, GCS buckets, IAM permissions...)
- Databases: PostgreSQL (CloudSQL and CloudNativePG), SingleStore, ElasticSearch
- RabbitMQ: queuing system
- Temporal.io: workflow automation platform
- Others: ArgoCD, Istio, Vault, Github, Docker (for local development)
- Backend: Microservices written in C# ASP.NET Core 8 (running exclusively on Linux) & Golang
- Frontend: React + Typescript, Jest, Cypress, Vite...
Who you are
More than knowledge of a specific cloud provider, language, or automation framework, we are looking for great engineering skills: the ability to translate product requirements into an elegant and simple architecture, and then make sure our product runs well on it.
We are also looking for engineers who understand the product and the customer's needs in detail and can suggest innovative ideas: in the end, it's all about delivering value to end-users.
In any case, you have:
- Experience as a software engineer & DevOps / SRE
- Experience with a container orchestration platform (Kubernetes is a plus)
- Experience with a public cloud provider, GCP is a plus
- Proven experience in software developments with languages such as C#, Java, C++, Golang, Rust, JavaScript, Python, or Ruby (this list is not exhaustive).
- Experience with observability tools (e.g. Datadog, Prometheus, ELK, Jaeger...)
- Great team spirit with a problem-solving attitude.
- A good dose of humility and the willingness to grow (no matter your seniority!).
- Fluency in English
#LI-CK1
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€75,000 - €130,000 a year
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We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.
Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
