Why This Job is Featured on The SaaS Jobs
This Senior Business Process Architect role stands out as SaaS work that sits at the intersection of operations, data, and applied AI. The remit centres on turning real-world marketing workflows into logic that autonomous systems can reliably execute, which reflects a broader shift in SaaS from rule based automation toward agentic approaches that depend on clear inputs, states, and failure handling. It is also notable for treating marketing operations as an engineering problem, with process design and data contracts as first class artefacts.
From a SaaS career perspective, the role builds durable capability in translating ambiguous stakeholder behaviour into structured specifications that software can run. Experience defining schemas, mapping decision trees, and designing fallback loops tends to transfer across product led organisations where automation touches revenue, support, or risk. The hands on element with low code workflow tooling also supports a practical understanding of how process design choices become maintainable systems.
This position is best suited to a systems thinker who enjoys precision, documentation, and edge cases as much as happy paths. It fits someone comfortable partnering with both engineers and non technical teams, and who prefers work where clarity, validation, and operational reliability are the main measures of progress.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Brief info about Vinted
Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.
The Vinted Group is made up of three business units that support this mission:
Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.
Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.
Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.
Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people.
Information about the position
Data-driven processes and automation have always been at the core of how we do marketing at Vinted. But we’re moving past static automation and focusing on Agentic AI. We’re building an ecosystem where autonomous AI agents can execute complex workflows on their own. The challenge is that an AI agent is only as reliable as the logic boundaries we give it. If a human process contains ambiguity, an AI agent gets stuck or fails. That’s why we need a business process architect. We need someone to build the watertight logical blueprints that make our operations truly agentic-ready.
If you’re a systems thinker who loves breaking down complex workflows into clean logic—whether you learned your craft in banking, fintech, telecom, or a high-growth tech startup—we’d love to hear from you. You bring the logic, and we’ll help you learn the marketing domain.
In this role, you’ll design the frameworks for autonomous execution, turn messy stakeholder handoffs into clean data contracts, and write the technical briefs our engineers need to deploy workflows into code. You’ll also get hands-on by building simpler automations yourself using low-code tools like n8n.
In this position, you’ll
- Map and analyse our marketing workflows to spot bottlenecks, remove redundancies, and design efficient paths forward.
- Turn manual, unstructured handoffs from creative agencies and external studios into predictable data pipelines, ensuring every asset arrives with the correct metadata.
- Break down complex business logic into clear operational states and decision trees so that autonomous AI agents and automated systems can run without getting stuck.
- Design robust error-handling and fallback loops, deciding exactly how an AI agent or system should respond when an input is wrong or data is missing.
- Translate business needs into clear, structured technical briefs for our engineers, including data schemas and payload requirements.
- Build and maintain simpler end-to-end automations directly in n8n using ready-to-use nodes to help the team move faster.
- Consult with marketing teams to help them simplify their daily operations and adopt agentic-ready, automation-first practices.
- Maintain a centralised library of technical documentation and process maps so our team can reuse logic modules across different projects.
About you
- You’ve spent three or more years working as a business process analyst, systems analyst, technical business analyst, or operations specialist. Backgrounds in highly logical or transaction-heavy fields—like banking, fintech, telecom, or high-growth tech scale-ups—are exactly what we’re looking for.
- You love logical process mapping and flowcharting. Whether you use formal BPMN 2.0 or structure your own clear maps in Miro or Lucidchart, your diagrams are watertight. You don’t just map the perfect path; you map the exceptions, gates, and fallback loops.
- You understand data structures. You don’t need to write production code, but you know how APIs, webhooks, and JSON payloads work.
- You’re fascinated by automation and Agentic AI. You understand that autonomous systems need clear logic boundaries and validation gates to succeed.
- You’re curious about digital marketing ecosystems, from performance metrics to creative production loops.
- You speak and write fluent English, with a knack for listening to a colleague’s manual process and turning it into a structured technical requirement.
Work perks
- The opportunity to benefit from our share options programme
- 25 working days of holiday
- Access to all the tools & tech needed for work
- Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
- Private health insurance
- Digital mental and emotional health support and Employee Assistant Program (EAP)
- Frequent team-building events
- A personal monthly budget for shopping on Vinted
- The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
- A dog-friendly office
- In Vilnius office: gym & in-house meals at friendly prices
Working at Vinted
Individual Learning Budget
We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.
We’ve adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.
The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.
The gross monthly salary range for this position is:
€4.358—€5.892 EUR
