Why This Job is Featured on The SaaS Jobs
This Site Reliability Engineer role stands out in the SaaS ecosystem because it sits at the point where product usage, cloud economics, and customer trust converge. Clay is operating a production platform with meaningful scale, and the listing signals a modern AWS-first stack with strong emphasis on automation, observability, and infrastructure as code, all core concerns for subscription software that must stay available as usage patterns shift.
For a SaaS career, the work maps to durable competencies: building repeatable delivery pipelines, designing resilient systems, and translating incident learnings into platform improvements. The remit also touches cost efficiency alongside reliability, a practical dimension of SaaS operations that becomes more important as companies mature and infrastructure spend becomes a lever for margin and growth. Cross-functional balancing of developer velocity and uptime reflects how SRE functions in product-led environments.
This position is best suited to an engineer who enjoys owning operational outcomes end to end, from deployment workflows to on-call response and post-incident hardening. It will fit someone comfortable coding as part of infrastructure work and collaborating broadly to set guardrails rather than acting as a ticket queue.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Clay
Our mission is to help organizations turn any growth idea into reality.
We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.
In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.
In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members.
Some things to know about us:
Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.
Our cultureis unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
All employees can work for free with world-class coaches who specialize in creativity, management, and more.
Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.
Read about us in the NYT, Forbes, First Round Review, and more.
Hear from our employees directly on our Glassdoor page!
SRE @ Clay
In this role, you’ll join our growing infrastructure team in building and fine-tuning our infrastructure to keep our services running smoothly. We’re looking for someone who’s excited about automation and continuous improvement. While your main focus will be on infrastructure, coding skills are a must. As a growing startup, we all jump in where needed, so you’ll need to be comfortable taking on a variety of roles.
What You’ll Do
Architect, design, implement, and manage robust, scalable, and secure infrastructure solutions.
Develop, maintain, and enforce best practices for CI/CD, infrastructure as code, and automation.
Oversee the management and optimization of cloud infrastructure, ensuring high availability, performance, and cost-efficiency.
Implement monitoring, logging, and alerting solutions to maintain system health and quickly resolve issues.
Lead incident response efforts, troubleshooting and resolving complex issues in a timely manner.
Participate in an oncall rotation.
Work with teams across the company to ensure we achieve the right balance of developer velocity, reliability and performance, and cost efficiency.
What You’ll Bring
5+ years of experience
Experience with containerization and orchestration tools
Strong understanding of CI/CD concepts and tools
Knowledge of infrastructure automation tools
Experience with oncall and incident response
Proficiency in one or more programming languages
Familiarity with our stack or ability to learn unfamiliar technologies quickly:
Aurora Postgres RDS, Elasticache Redis, Docker + ECS, Lambda, OpenSearch
Terraform and Atlantis
CircleCI, Netlify, Playwright
Cloudwatch, Datadog, Mezmo
Typescript, Python
