Why This Job is Featured on The SaaS Jobs
ElevenLabs sits in a modern SaaS category where AI capabilities are delivered as platforms and APIs to both self-serve users and enterprise buyers. In that context, compliance becomes a product enabler rather than a back-office function, especially when selling into regulated APAC markets. This role stands out because it links regional privacy expectations and international frameworks to how an AI SaaS offering is packaged, evidenced, and trusted by customers.
For a long-term SaaS career, the work builds durable leverage across security, sales, and engineering workflows. Experience translating audits, questionnaires, and cloud controls into repeatable documentation and tooling maps closely to how SaaS companies scale enterprise readiness. The emphasis on compliance automation and CI/CD integration is particularly transferable, reflecting a broader shift toward treating governance as an engineering discipline in subscription software.
This position is best suited to professionals who like operating across functions and can move between technical detail and stakeholder communication without losing precision. It will appeal to those who enjoy building systems that reduce friction for product and go-to-market teams, and who want their impact measured in clearer deal cycles, audit outcomes, and operational reliability across a distributed APAC footprint.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the Role
Collaborating across teams to maintain compliance certifications and frameworks relevant to the APAC region, such as ISO 27001 and regional data protection acts like the Australian Privacy Principles (APP) or Singapore's PDPA.
Helping to shape ElevenLabs’ Enterprise offering towards regulated industries in the APAC region, such as Finance, Telecommunications, and Government sectors, particularly focusing on opportunities in Australia, New Zealand, and Singapore.
Building technical documentation to demonstrate our compliance to our customers throughout the stack.
Assisting the sales team by responding to client security requests and managing compliance-related queries.
Conduct risk assessments based on CIS or ISO 27000 series frameworks, document findings, and help teams achieve compliance efficiently.
Enhance compliance as code tooling to automate monitoring, reporting, and reduce friction for other teams to remain compliant.
What you bring
Experience in completing vendor security assessments and client security questionnaires in regulated industries across the APAC region, such as Government, Defense, and Finance, with an emphasis on Australia, New Zealand, or Singapore.
Strong technical expertise in managing and executing compliance, with hands-on experience using compliance management tools (e.g. Vanta).
Proven ability to maintain and acquire certifications while managing audit readiness and documentation.
Experience collaborating with cross-functional teams (sales, engineering, legal) to effectively communicate compliance requirements and ensure smooth operations.
Experience with public cloud compliance (AWS, GCP, Azure) and automating compliance in cloud environments.
Familiarity with integrating compliance tools into CI/CD pipelines to automate monitoring and reporting.
Location
This role is remote-first, so it can be executed from anywhere in APAC, with the ability to operate in GMT+8 to GMT+12 timezones preferred. If you prefer, you can work from our office in Tokyo.
