Why This Job is Featured on The SaaS Jobs
Legal Operations is becoming a defining capability for modern SaaS companies as product lines expand, customer counts rise, and revenue teams need contracting to stay predictable. This listing stands out because it positions Legal Ops as infrastructure, not admin, with clear emphasis on intake, workflow visibility, and a managed legal tech stack that supports repeatable execution across the business.
For a SaaS career, the role builds durable operating skills that translate across stages and categories: designing service models for internal stakeholders, turning messy demand into measurable queues, and using systems like CLM and e-signature to reduce cycle time and risk. The cross-functional touchpoints with Sales, Customer Success, Support, and Finance also mirror how SaaS organizations actually run, making the experience relevant well beyond a single legal team.
This role fits an operator who prefers building from first principles, enjoys clarifying ambiguous requests into requirements, and is comfortable owning vendor relationships and tool adoption. It is also a strong match for someone who wants to sit close to go-to-market motion while remaining grounded in process, controls, and scalable internal service delivery.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Clay
Our mission is to help organizations turn any growth idea into reality.
We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.
In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.
In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members.
Some things to know about us:
Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.
Our cultureis unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
All employees can work for free with world-class coaches who specialize in creativity, management, and more.
Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.
Read about us in the NYT, Forbes, First Round Review, and more.
Hear from our employees directly on our Glassdoor page!
Legal Operations @ Clay
Clay is scaling fast - more customers, more products, more complexity. As we grow, Legal needs to evolve from reactive support into a strategic function that enables speed across the business. We're hiring our first Legal Operations Claymate to build the systems, processes, and infrastructure that will power Legal today and shape how the function scales long term. This is a builder role - you'll be creating from legal systems scratch more often than inheriting them.
What You'll Do
Own the legal intake and workflow system - Build a scalable system for managing legal requests across the company. Ensure intake, routing, prioritization, and tracking are seamless and visible.
Partner cross-functionally - Work closely with Sales, Customer Success, Support, and Finance to ensure legal processes align with how the business operates.
Manage external partners - Own relationships with outside counsel, BPOs, and vendors to ensure quality and efficiency.
Own the legal tech stack - Manage tools like Ironclad (CLM), Docusign, etc. Facilitate consistent adoption, clean integrations, and continuous improvement. Leverage AI to automate workflows and reduce manual work.
Partner with Enablement - Help ensure that the GTM teams are trained on how to effectively engage with the legal process. Own and maintain Legal knowledge spaces by keeping hubs organized and ensuring information is current and easy to find.
What You’ll Bring
5+ years in legal operations, program management, a paralegal with in-house experience, or an operations role where you built processes and kept cross-functional teams moving.
Experience with legal tech (Ironclad, Docusign, e-signature, intake/matter management) and comfort evaluating new tools.
Ability to turn ambiguous operational problems into clear requirements and scalable solutions.
Sharp analytical and problem-solving abilities. You know when to dig deeper and when to move forward with imperfect information.
Comfort in a fast-paced, high-growth environment where priorities can shift quickly.
Deep familiarity using AI as part of your day-to-day workflow to automate processes and increase leverage.
