Why This Job is Featured on The SaaS Jobs
This Senior CloudOps Engineer role is notable in SaaS because it sits at the platform layer that directly shapes product reliability and customer experience. Wrike operates a mature, multi-region environment with a large engineering org, and the remit spans both cloud and data center concerns, reflecting the hybrid realities many established SaaS platforms carry as they evolve.
From a SaaS career perspective, the work maps closely to recurring operational themes: keeping uptime predictable, scaling containerised workloads, and tightening security and observability as usage grows. Exposure to Kubernetes, infrastructure as code, and incident response builds a portfolio that transfers across subscription software businesses, where operational excellence is often a differentiator and where internal platforms enable faster product delivery.
The position is best suited to an engineer who prefers ownership over tickets, can translate team OKRs into concrete technical work, and is comfortable proposing improvements that align with architects and tech leads. It also fits someone who values breadth across networking, automation, and platform tooling, and who can collaborate across distributed teams while contributing to on-call and structured incident management.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role:
As a Senior CloudOps Engineer at Wrike, you have advanced skills in supporting cloud and data center infrastructure with security in mind - you know how to work with containers, networking, monitoring, automation, and debugging a (reasonably) complex infrastructure. You feel comfortable defining your own work based on the team OKRs from time to time. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution. You will become part of a core development team of 250+ engineers developing Wrike.
You would have possibilities to participate in high-end technical projects such as Kafka implementation, internal database management system, command and control systems within an international team scattered across Prague, Cyprus and Tallinn.
In this role, you would become a part of the whole sysops department which is exposed to various technologies and systems. Does this sound like you? If your answer is yes, we'd love to speak with you!
Your Impact:
- Maintain the reliability, stability, and efficiency of the platform.
- Help our teams to automate everyday tasks.
- Implement, and support new infrastructure services.
- Work with the team on improving the configuration management platform.
- Being an active participant in incident response and incident management, which includes being on-call from time to time.
- Actively develop and maintain professional connections within and outside of the team.
- Drive bigger projects end-to-end regularly, with the basic outline defined by more senior team members.
Your Qualifications:
- Advanced knowledge in at least four of the following areas, intermediate knowledge of the rest: Data networks, Security, Database, Cloud providers, Process automation, Containerised application management.
- Advanced Linux administration skills with experience in maintaining highly available infrastructure for web application stack.
- Advanced experience with any of software load balancers like Nginx, Haproxy or Envoy/Istio.
- Sufficient scripting skills in Python/Bash or other scripting languages.
- Advanced experience with any Cloud Provider management using IAC (Terraform or other tool) (AWS/GCP/Azure)
- Experience with working with enterprise-grade infrastructure and SaaS solutions.
- Upper Intermediate English skills
Standout Qualities:
- Advanced experience running Kubernetes platform
- Strong understanding of Linux fundamentals: networking, security principles, hardware, troubleshooting, etc.
- Monitoring experience with Zabbix, Grafana or Prometheus.
- Intermediate experience with CI/CD tooling: GitlabCI/Jenkins (able to maintain existing pipelines and suggest improvements)
- Advanced experience with any of System Configuration Management tools (Ansible/Puppet/Salt etc).
Team Dynamics:
We have 20 folks in the SysOps team. The whole SysOps department consists of three teams distributed in Prague & Cyprus. At this moment, we are looking for someone who will become a core team member with an opportunity to contribute with:
- Managing Wrike product infrastructure
- Owning Kubernetes and Kafka platforms
- DB management
- Working with GCP and other providers in IaaC paradigm
- Participating in a single SRE unit with backend reliability team
- Internal processes automation and infrastructure testing
- Running several product and internal applications
Our Work Style:
- We run Java, Erlang, and PHP applications in Kubernetes and standalone Technical staff that might come handy:
- Nginx, HAproxy and Istio for load balancing
- postgreSQL as DB platform
- Kafka and rabbitmq for messaging
- Graylog, Logstash, Fluentd for logging
- Prometheus (VictoriaMetrics) and Zabbix for monitoring
- Puppet, Ansible and Terraform for defining everything as a code
- Jenkins and Gitlab-CI for making pipelines
- Python to automate everything
- GCP, AWS and Cloudflare are our cloud providers
Why Join Wrike?
- 28 calendar days of paid vacation
- Sick Leave Compensation (5 Paid Uncertified Sick Days)
- Parental Leave: 18 Weeks Maternity / 4 Week Paternity
- 2 Volunteer Days
- Health Insurance (Employees + Dependents)
- Life Insurance Plan
- Utility Allowance (30 EUR/month, subject to taxation)
- Fitness Plan (800 EUR/year)
- Full-remote & On-demand access to Co-working space
What’s Next?
- Introduction Call with a Recruiter
- Technical interview
- Cultural interview
Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.
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