Why This Job is Featured on The SaaS Jobs
This Customer Data Scientist role sits at the intersection of product analytics and experimentation, two core disciplines in modern SaaS where iteration speed and measurement quality directly shape product decisions. With Statsig now part of Amplitude’s platform, the position is anchored in an experimentation-led ecosystem and focused on helping sophisticated product and engineering teams operationalise rigorous testing and interpretation across their stacks.
From a SaaS career standpoint, the work builds durable expertise in applied statistics, causal thinking, and the practical realities of running experimentation programs at scale. The remit also creates strong exposure to how SaaS products are evaluated and adopted, pairing technical credibility with consultative influence across sales, solutions engineering, product, and engineering. That combination tends to translate well across analytics platforms, developer tools, and product-led SaaS where customer outcomes depend on data maturity.
The role is best suited to a practitioner who enjoys being a methodologist and a translator, moving between deep technical detail and executive-level decision framing. It will appeal to someone who prefers partnering closely with external technical stakeholders, shaping repeatable frameworks, and feeding field learnings back into product direction, rather than working solely on internal analytics.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About The Role & Team
Amplitude is on a mission to help companies build better products through data. Following our acquisition of Statsig, we now offer one of the most comprehensive experimentation and product analytics platforms on the market. As a Customer Data Scientist, supporting the APJ Region, you will combine deep experimentation expertise, applied statistics, and customer-facing technical consulting to help some of the world's most sophisticated product and engineering organizations evaluate, adopt, and scale modern experimentation programs.
This is a highly strategic and technical role that partners closely with Sales, Solutions Engineering, Product, and Engineering teams. You will serve as the trusted expert on experimentation methodology, statistical rigor, and experimentation infrastructure, helping customers solve complex challenges while influencing the future direction of the Amplitude and Statsig platforms.
As an Customer Data Scientist, you will:
- Serve as the primary experimentation expert throughout customer evaluations, guiding technical discussions from discovery through proof of concept.
- Partner directly with data scientists, engineers, and technical leaders to advise on experiment design, statistical methodology, measurement frameworks, and experimentation architecture.
- Help customers build scalable and trustworthy experimentation programs by educating teams on best practices in experimentation, metric development, variance reduction, and results interpretation.
- Collaborate closely with Account Executives, Solutions Engineers, Product Managers, and Engineers to accelerate customer success and bring valuable field insights back into product development.
- Create repeatable frameworks, technical content, and enablement materials that strengthen experimentation expertise across customers and internal teams.
You'll be a great addition to the team if you have:
- You have built, scaled, or supported experimentation programs within a product-led technology company and understand both the technical and organizational challenges involved.
- You have experience working with experimentation platforms such as Statsig, Eppo, Optimizely, LaunchDarkly, or similar technologies.
- You are comfortable engaging with highly technical audiences and can effectively communicate complex statistical concepts to data scientists, engineers, executives, and business stakeholders.
- You enjoy translating technical depth into practical business outcomes and helping organizations make better product decisions through experimentation.
- You have experience influencing product strategy, technical roadmaps, or best practices based on customer needs and market feedback.
At a minimum, you need to have:
- 5+ years of experience in Data Science, Experimentation, Analytics, Applied Statistics, or a related field with a strong foundation in experimental design and causal inference.
- Hands-on experience designing, running, and analyzing A/B tests and applying advanced experimentation methodologies, including variance reduction, holdouts, sequential testing, or related techniques.
- Strong proficiency in SQL and python and experience working with cloud data warehouses such as Snowflake, BigQuery, or Redshift.
- Experience using Python or R for statistical analysis, experimentation, and data modeling.
- Experience working directly with customers, stakeholders, or cross-functional partners to solve complex technical challenges and communicate sophisticated concepts effectively.
- You are willing and able to travel approximately 10-25% of the time to meet with customers, support strategic engagements, and participate in team and industry events.
