Why This Job is Featured on The SaaS Jobs
This DevOps Engineering Manager role stands out in SaaS because it is tied to building a new DevOps function inside a dedicated R and D hub in Dublin, while staying connected to a larger global platform organisation. For SaaS products, reliable cloud foundations are inseparable from product delivery, and this remit spans core concerns that materially shape availability, security posture, and operational cost control.
From a career perspective, the position offers a broad platform-engineering lens that maps cleanly to modern SaaS operating models. Ownership across AWS infrastructure, CI CD, observability, Kubernetes, and infrastructure as code builds durable skills for running multi-team production systems. The inclusion of Day 2 operations, security-related work, and FinOps signals exposure to how mature SaaS companies balance velocity with governance, resilience, and spend efficiency.
This role fits an engineering leader who prefers to remain hands-on while also setting direction, hiring, and coaching. It will suit someone comfortable translating product and security needs into platform capabilities, and who values cross-functional influence across engineering, IT, and security stakeholders. It is also a strong match for managers who enjoy shaping tooling and standards rather than inheriting a fully formed DevOps practice.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
Gong is seeking a highly motivated DevOps Engineering Manager - dedicated to developing our DevOps team in Dublin. This is a new team being built in our Dublin R&D hub.
We’re looking for a hands-on and strategic DevOps Engineering Manager to lead and scale our Dublin-based DevOps function. You’ll start by managing a small team, focused on DevOps tasks in the products that Dublin teams are responsible for.
You’ll be pivotal in designing, implementing and maintaining our cloud infrastructure, including, Features, Day2 (maintenance), Security-related and FinOps parts of it.
You’ll partner closely with our bigger DevOps group, Engineering, Security, and IT teams globally to ensure Gong’s systems are secure, scalable, and high-performing.
As one of the leaders in our Dublin R&D team, you’ll shape not only the infrastructure but also the culture and processes that support Gong’s next phase of innovation.
As the Manager, you will:
- Hire, Lead, mentor, and grow a small but high-impact DevOps engineering team in Dublin.
- Oversee the design, deployment, and continuous improvement of secured, scalable and reliable cloud infrastructure (primarily AWS).
- Drive the design and implementation of best Operational, Reliable and secure practices and tooling for CI/CD and monitoring.
- Automation & Streamlining: Help automate and streamline our operations and processes, enhancing efficiency and reducing manual intervention.
- Cross-Functional Collaboration: Work closely with all major stakeholders in the company, including R&D, Security, Product, and more, to ensure seamless integration of DevOps practices.
- Impactful Contribution: Play a major part in shaping the company's cloud strategy, focusing on innovation and long-term success.
- Lead by example, driving continuous improvement and optimization of the team’s products and infrastructure.
- Coach, mentor, hire, and grow individuals on the team to reach their full potential.
You should apply if you are:
- 8+ years of experience in DevOps, Site Reliability, or Platform Engineering roles, with at least 3 years managing engineers.
- Proven track record of building and operating scalable cloud environments (AWS preferred).
- Deep understanding of infrastructure-as-code and GitOps methodologies (Crossplane, Terraform, CloudFormation, Pulumi).
- Strong experience with CI/CD pipelines (e.g., GitHub Actions, Jenkins, ArgoCD, CircleCI).
- Extensive experience with running Kubernetes and container orchestration in production.
- A solid understanding of computer networking fundamentals, REST architecture, and cloud security concepts.
- Background in container security and Kubernetes security best practices.
- Experience working in a Java-based environment.
- Hands-on experience with observability tools (Prometheus, Grafana, Datadog, etc.).
- Excellent leadership, collaboration, and communication skills.
- Experience working in fast-paced, high-growth SaaS or product environments.
- Bonus: Experience working in a hybrid/global team across time zones.
Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.
To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.
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