Why This Job is Featured on The SaaS Jobs
This Engineering Manager role sits at an increasingly important intersection in SaaS: productized AI delivered into complex enterprise environments. Forward Deployed Engineering is a common model for AI and infrastructure-heavy SaaS vendors, where customer adoption depends as much on deployment reliability and performance as on core product capability. The EMEA scope also signals work across varied customer requirements and infrastructure patterns, including private cloud and on-premises setups.
For a SaaS career, the standout value is end-to-end ownership of technical delivery and the systems that make delivery repeatable. Leading deployments across Kubernetes, CI/CD, and cloud providers builds durable experience in operationalizing platform software, translating product intent into real-world constraints, and establishing scaling guidelines for compute and data services. The role also naturally strengthens cross-functional influence with Product, Engineering, and Sales, a skill set that transfers across enterprise SaaS organizations.
This position tends to fit an engineering leader who prefers staying close to the technical details while developing others through hands-on mentorship. It suits someone motivated by customer-facing problem solving, process building, and setting standards for how a platform is implemented at scale. It is also a strong match for professionals interested in the practical side of AI infrastructure rather than pure model development.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Who are we?
Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.
Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.
Join us on our mission and shape the future!
About the Role
We're looking for an Engineering Manager to lead our Deployment Engineering team in EMEA. This isn't a typical management role — we need someone who leads from the front, gets their hands dirty, and drives impact. You'll manage a team of Forward Deployed Engineers who are on the front lines of deploying Cohere's North platform into customer environments. You should be ready to be a force to be reckoned with.
Location: EMEA (remote-first)
What You'll Do
Lead and mentor a team of Forward Deployed Engineers across EMEA
Drive end-to-end deployment of North in private cloud and on-premises environments
Take ownership of customer success from technical implementation through delivery
Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises
Mentor your team on cloud infrastructure, Kubernetes, and enterprise-grade deployments
Optimize performance for OpenSearch, databases, and other K8s services
Define scaling guidelines for GPU and CPU compute resources
Build processes & technology that scales — we're growing fast.
What We're Looking For
5+ years of experience in software engineering with demonstrated leadership
Hands-on experience deploying enterprise software at scale
Strong expertise in cloud infrastructure (Azure, AWS, GCP)
Experience with Kubernetes, Helm, and CI/CD pipelines
High agency — you don't wait for permission to solve problems
A doer mentality — you dig in and get stuff done
Experience managing engineers in a fast-paced, high-growth environment
Excellent communication skills in English.
Nice to Have's
Fluency in additional European languages
Experience with AI/ML infrastructure
Background in enterprise security and compliance.
What We Offer
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.
Full-Time Employees at Cohere enjoy these Perks:
🤝 An open and inclusive culture and work environment
🧑💻 Work closely with a team on the cutting edge of AI research
🍽 Weekly lunch stipend, in-office lunches & snacks
🦷 Full health and dental benefits, including a separate budget to take care of your mental health
🐣 100% Parental Leave top-up for up to 6 months
🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
🏙 Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
✈️ 6 weeks of vacation (30 working days!)
