Why This Job is Featured on The SaaS Jobs
This role sits at an increasingly common intersection in SaaS: productised managed services embedded inside a platform business. ElevenLabs’ Productions function pairs AI audio tooling with human delivery, which reflects how many AI-native SaaS companies are expanding beyond self-serve workflows to support enterprise-grade outcomes. For professionals tracking where SaaS is heading, it highlights the operational layer that turns model capability into repeatable customer results.
From a career standpoint, the work builds SaaS-relevant fluency in applied AI production, quality control, and customer enablement. It develops instincts for translating subjective creative feedback into measurable improvements, and for shaping processes that can be reused across accounts. Experience gained here tends to transfer across AI SaaS roles where reliability, iteration loops, and customer-facing technical guidance are central to adoption.
The role is best suited to audio engineers who enjoy structured delivery as much as craft, and who are comfortable collaborating with non-audio stakeholders to clarify requirements. It fits someone who wants hands-on ownership of end-to-end outputs, from preparing source material through to refining voices, while operating within a service model tied closely to a SaaS platform.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the role
Productions is the 'done for you' managed services wing of ElevenLabs made for creators and media businesses. We bring together our AI audio tools and human experts to unlock human-edited dubs, audiobooks, and more in 15+ languages directly on the ElevenLabs platform.
Here are a few recent projects Productions has helped bring to life:
Dubbing for some of the world's biggest creators (DudePerfect, Lex Fridman, Andrew Huberman) and media businesses
Audiobook production for leading publishers and digital storytelling platforms
Voice creation, sound design, and other audio engineering services for ElevenLabs' largest customers
You can learn more about Productions here: https://elevenlabs.io/productions
As an Audio Engineer, you will:
Create, refine, and iterate on custom voices for ElevenLabs customer using different techniques
Clean, edit, and prepare customer audio to ensure optimal cloning and generation quality
Provide hands-on training and technical guidance on ElevenLabs tools and best practices
Work on Audio Quality rated labeling projects
Requirements
3–5+ years experience in audio engineering, sound design, mixing/mastering, or related fields
Experience working directly with clients, creative teams, or technical stakeholders
Strong proficiency with DAWs (e.g., Pro Tools, Reaper, Logic, Ableton)
Deep intuition for voice characteristics, timbre, clarity, and performance nuance
Ability to translate ambiguous customer needs into clear audio and voice-design solutions
Strong organizational discipline for operating within a time-based service model
Location
This role is remote and can be executed globally
