Why This Job is Featured on The SaaS Jobs
Quality assurance roles remain central to SaaS reliability because product changes ship continuously and defects can affect many customers at once. This position sits in that cadence, focused on web based SaaS applications and close collaboration with product and engineering stakeholders. The hybrid setup also signals a team that values regular in person alignment while still operating with modern tooling typical of subscription software delivery.
For a long term SaaS career, the work builds durable strengths in translating requirements into test strategy, running structured regression and integration coverage, and turning bug discovery into actionable root cause insights. Exposure to Jira, Confluence, API tooling like Postman and Swagger, and database validation with SQL maps well to how SaaS teams diagnose issues across UI, services, and data layers. The optional automation and CI CD elements provide a pathway toward higher leverage QA contributions as release frequency increases.
This role tends to suit professionals who like methodical investigation, clear documentation, and cross functional communication as much as test execution. It also fits someone comfortable owning quality signals end to end, from early requirement review through stakeholder support and training, in a product environment where change is routine rather than occasional.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About FacilityOS
FacilityOS is a fast-growing company redefining how facilities operate—bringing safety, security, and daily operations into one unified platform used by organizations around the world.
As we continue to scale globally, we’re building a team of driven, curious people who want to make an impact. You’ll be part of a dynamic, collaborative culture where individuals are trusted to take ownership, solve meaningful problems, and grow in their careers. Our team comes together in-office twice a week to connect, collaborate, and build momentum.
We’re proud to be recognized as one of
Canada’s Best Workplaces™ for 2026, based on direct employee feedback—reflecting a culture built on trust, support, and high performance.
If you’re looking to do your best work alongside a great team in a high-growth environment, FacilityOS is the place to build your career.
Are you a tech enthusiast eager to advance your career in a dynamic and innovative environment? Join us as a
QA Software Engineer and become a part of a team of top-tier professionals working on exciting projects across various business lines. As a QA Engineer, you will play a critical role in ensuring the highest standards of quality and performance for our web-based SaaS applications. Your focus will be on manual testing, requirements analysis, test documentation creation and test execution. Your passion for technology will thrive here, where your skills and ambitions will be nurtured and expanded.
This role is a hybrid position where you'll be required to come into our office three (3) times a week.
Duties And Responsibilities
- Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
- Create a detailed and comprehensively structured test documentation (e.g., test plans, test strategy, checklists, test cases, test result reports, bug reports, etc.) using appropriate test design techniques
- Estimate, prioritize, plan, and coordinate testing activities
- Identify, record, document thoroughly, and track bugs
- Perform thorough smoke tests, critical path tests, extended tests, regression tests, system integration tests, user acceptance tests, etc.
- Develop and apply testing processes for new and existing products to meet client needs
- Monitor debugging process results
- Perform deep root-cause analysis on issues found
- Support and train stakeholders on the implemented solutions
- Collaborate with cross-functional teams, including developers, product managers, business analysts, and other QA engineers, to identify system requirements and deliver high-quality software
- Track quality assurance metrics, like defect densities and open defect counts
- Stay up to date with new testing tools and test strategies
- Improve testing process to be more efficient
Requirements
QA Software Engineer with hands-on experience to excel in their role. Ideally, candidates should have 4+ years of proven experience in quality assurance. Alternatively, someone with in-depth experience and understanding of the product or service can also be successful. A good
QA Software Engineer should possess strong problem-solving abilities, verbal and written communication skills, and the ability to work both independently and in a team environment.
Education And Training Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or a related field.
- Relevant certifications in software testing are considered an asset.
Skills And Qualifications
- Strong attention to detail and commitment to delivering high-quality software.
- Excellent verbal and written communication skills, with the ability to collaborate effectively across cross-functional teams.
- Excellent analytical and problem-solving skills with the ability to investigate, troubleshoot, and clearly document issues.
- Ability to manage multiple priorities, work efficiently in a fast-paced environment while ensuring alignment with quality standards.
- High level of ownership, accountability, and initiative.
- Ability to work independently while maintaining strong collaboration with team members. Ability to work independently without supervision.
- Solid knowledge of Confluence, Jira, Postman, Swagger, Figma, and Test Management Systems (Zephyr etc.)
- Proficiency in SQL and database testing.
- Experience testing web, mobile, and desktop applications.
Nice to have
- Hands-on experience developing or maintaining automated test scripts using Playwright, Selenium, or similar automation frameworks.
- Experience integrating automated tests into CI/CD pipelines.
- Familiarity with Git, version control workflows, and modern software development practices.
- Hands-on experience performing mobile and desktop test automation.
- Hands-on experience with ASP.NET and C#.
- Experience in developing and maintaining test scripts or knowledge of testing tools and methodologies.
Why work at FacilityOS?
We Work Hard And Play Hard And We Do Both With Passion And Respect For One Another. Our Company Promotes a Fast-paced, Fun, Friendly, And Highly Collaborative Work Environment That Provides
🩺Comprehensive health coverage
🏠A Hybrid work environment
💡Opportunity for advancement and growth
🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!
🥳 Birthday and Life Celebrations
🎉 Two annual parties in a year
FacilityOS Commitment
We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
FacilityOS will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.
Please note that all candidates must be legally eligible to work in Canada or United States.
Background and Reference Checks
Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications. These tools assist the recruitment team but do not replace human judgment. All advancement and hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us or click here.
FacilityOS thanks all candidates for their interest, however only those selected to continue in the process will be contacted.
