Why This Job is Featured on The SaaS Jobs
This advisor role sits at a point many SaaS organisations are actively grappling with: turning CRM and go to market data into an AI ready asset, rather than layering automation on top of inconsistent records. The emphasis on Salesforce centred architecture, cross system standards, and an internal roadmap for commercial AI reflects a maturing approach to RevOps enablement that is becoming a differentiator across subscription businesses.
For a SaaS career, the role builds durable leverage in three areas that travel well between companies: data governance as an operating system for revenue teams, product style ownership of internal platforms, and practical AI strategy tied to workflow outcomes. Experience balancing vendor ecosystems, integration constraints, and adoption signals is increasingly relevant as SaaS teams standardise around shared data models and agent assisted selling.
This position is best suited to a senior operator who prefers ambiguous, long horizon problems over one off implementations, and who can translate between technical architecture and frontline sales realities. It will appeal to someone motivated by stewardship and continuous improvement, with the credibility to set standards across stakeholders and keep decisions grounded in measurable commercial friction points.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.
Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.
Overview:
The Data Governance & AI Strategy Advisor is a critical leadership role responsible for the foundational health, governance, and intelligent evolution of our revenue operations ecosystem. This leader acts as the internal "Product Owner" for our commercial AI strategy and data architecture, with a laser focus on identifying and eliminating friction points in the sales process that impede bookings and revenue growth.
Recognizing that an effective AI strategy requires a flawless data foundation, this role's primary mandate is to overhaul and govern our underlying data architecture, specifically within Salesforce and interconnected systems. Upon this clean data foundation, this leader will architect and govern a continuous, "agent-first" AI strategy. This is not a project-based execution role; it is a permanent strategic pillar designed to ensure our revenue engine remains data-driven, highly efficient, and deeply sales-rep-centric.
Duties and Responsibilities:
- Enterprise Data Architecture & Governance
- Data Architecture Overhaul: Own the comprehensive redesign and optimization of the revenue organization's data architecture, identifying and resolving historical data debt and structural inefficiencies.
- Master Data Governance: Establish, lead, and enforce robust data governance frameworks, policies, and continuous monitoring processes to ensure absolute data integrity across all go-to-market systems.
- AI-Ready Data Enablement: Transform disparate, siloed data into a unified, "AI-ready" state. Drive the strategy for automated data hygiene, deduplication, and enrichment.
- Cross-Functional Data Leadership: Act as the ultimate authority on revenue data standards, partnering with IT, Enterprise Data teams, and business unit leaders to ensure seamless data flow and architectural alignment company-wide.
- AI Strategy & Internal Product Ownership
- Internal Product Lead: Serve as the ongoing Product Manager for our internal revenue capabilities. Define the long-term product vision, manage the strategic roadmap, and govern the lifecycle of all internal sales tools and AI deployments.
- Agent-First Transformation: Continuously evaluate sales, operational, and compensation workflows to identify opportunities for "agent-first" AI intervention. Maintain a dynamic prioritization matrix based on business impact, rep efficiency, and technical feasibility.
- Vendor Ecosystem Management: Own the ongoing evaluation, selection, and relationship management of our AI and data vendor ecosystem, ensuring our tech stack remains cutting-edge and perfectly mapped to our strategic needs.
- Systems Integration & Rep-Centric Operations
- Salesforce Optimization: Leverage deep, expert-level knowledge of Salesforce architecture to ensure data and AI initiatives are seamlessly integrated into the core CRM, maximizing utility and minimizing friction.
- Rep-Centric Workflow Design: Ensure every architectural change and AI deployment serves a singular purpose: making the sales representative's job easier, faster, and more effective. Measure success by rep adoption, reduced administrative burden, and increased selling time.
- Change Leadership & Enablement: Lead the organizational shift toward a data-first, AI-augmented culture. Drive continuous enablement programs to ensure the sales team is fully leveraging the architectural and technological investments being made.
Other Responsibilities:
- Maintain compliance with Inovalon's policies, procedures, and mission statement.
- Adhere to all confidentiality and HIPAA requirements in accordance with Inovalon Operating Policies and Procedures.
- Fulfill additional responsibilities reasonably assigned to support the operational and financial success of Inovalon.
Job Requirements:
- 10+ years of leadership experience spanning Revenue/Sales Operations, Enterprise Data Architecture, and GTM Systems Strategy.
- Deep architectural expertise in CRM platforms (specifically Salesforce), with a proven ability to untangle complex data models and rebuild them for scale.
- Proven track record of designing and implementing enterprise-wide Data Governance programs and resolving systemic data quality challenges.
- Strong "product management" background, with experience owning internal tech stack roadmaps and treating internal operations as a deployable product.
- Demonstrated experience evaluating, selecting, and implementing AI-driven sales enablement and automation tools.
- Exceptional ability to bridge the gap between highly technical data architecture concepts and practical, everyday sales execution.
Core Competencies:
- Enterprise Data Architecture & Modeling: The ability to design, structure, and optimize complex data ecosystems to support advanced analytics and AI.
- Data Governance & Stewardship: The discipline to establish, monitor, and enforce data quality standards, compliance, and policies across the organization.
- AI Product Management & Strategy: The capacity to treat the GTM technology stack as an internal product, defining a vision, roadmap, and prioritization matrix.
- Sales-Rep Centric Workflow Design: A relentless focus on the end-user experience, ensuring tech and data changes decrease administrative friction and increase selling time.
- Strategic Vendor Evaluation & Integration: The ability to rigorously assess, shortlist, and integrate third-party AI and data technologies into the existing stack
- Transformational Change Leadership: The ability to influence cross-functional stakeholders, drive cultural adoption of new technologies, and manage friction.
Education:
- Bachelor’s degree in Computer Science, Data Science, Information Systems, Business, or related field; MBA or advanced technical degree preferred.
Physical Demands and Work Environment:
- Sedentary work (i.e. sitting for long periods of time);
- Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
- Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions
- Subject to inside environmental conditions; and
- Travel for this position may be moderate with visits to Employer office locations as well as other general related (e.g. conferences, management related) travel.
Inovalon Offers a Competitive Salary and Benefits Package
In addition to the base compensation, this position may be eligible for performance-based incentives.
The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more.
Base Compensation Range
$170,900—$225,000 USD
This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)
If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.
By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
To review the legal requirements, including all labor law posters, please visit this link
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