Why This Job is Featured on The SaaS Jobs
Workplace Experience roles are often overlooked in SaaS, yet they become increasingly important as product-led companies scale headcount, onboard distributed hires, and standardise internal operations. This listing stands out because it sits at the intersection of office operations, internal events, and IT asset handling, all of which directly influence how smoothly a SaaS organisation runs day to day.
For someone building a SaaS career, the value here is in developing a practical operating rhythm that maps to common SaaS growth patterns: repeatable onboarding, reliable internal service delivery, and coordination across global stakeholders. Exposure to ticketing processes, device lifecycle management, and compliance routines also translates well to other SaaS operations paths, including People Ops, IT Ops, and broader Workplace programs.
This role is best suited to a detail-oriented operator who enjoys being a visible point of contact and improving systems through consistent follow-through. It will appeal to professionals who prefer hands-on ownership of a physical workspace, can balance planned work with reactive requests, and want a role anchored in enabling product and go-to-market teams to do their best work on site.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Why join us?
We're a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. Every permanent team member gets equity, so when we grow, you do too. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership. Big tech impact, without the big tech ick.
About the Role
Manchester's SafetyCulture office runs because of you. You'll be the face of the space and the person everyone turns to; creating standout first impressions for guests, keeping events and IT assets moving smoothly, and making sure the office is a place people genuinely want to come to.
What You'll Do
Own the day-to-day Manchester office experience, from guest arrivals to a fully-stocked, friction-free space Plan and run standout events, from weekly team moments to the annual end-of-year celebration, alongside our in-house chef Manage the full lifecycle of IT hardware assets, from new-starter kit to secure, ticketed device wipes Keep the office safe and compliant, leading first aid, fire warden, and OH&S initiatives Partner with our global Workplace Experience team to bring SafetyCulture's culture to life locally, and celebrate the moments that matter
What You'll Bring
A sharp eye for detail. You notice what's out of place and fix it before anyone has to ask Experience coordinating events of any size, from team lunches to large off-sites Comfort managing physical IT assets and ticketing systems, with a clear sense of why the process matters A warm, people-first approach that makes everyone feel genuinely looked after Self-direction. You spot what needs doing and get on with it without waiting to be asked Curiosity for using AI to speed up the admin, from drafting comms, building run sheets, to summarising vendor quotes Familiarity with health & safety practices, or willingness to gain certification (training provided)
Why You'll Love It
You'll be the heartbeat of a buzzing Manchester office and the go-to person people rely on No two days look the same with logistics, culture, and hands-on problem-solving in one role Real autonomy, backed by a global Workplace Experience team
What You Need to Know
Part-time, based in our Manchester office with in-office presence required (working pattern to be confirmed) First aid and fire warden certification required - training provided if you don't already hold it
What we offer
- Daily breakfast and lunch cooked by our in-house chef
- State of the art office with gym facilities, towel service and showers
- Hackathons, workshops and Lunch & Learns
- Organised fitness classes, EAP services and generous paid parental leave
- Quarterly team celebrations and events
We’re committed to
building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in
Australia, the
US and the
UK.
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
