Why This Job is Featured on The SaaS Jobs
Forward Deployed Engineer roles sit at an increasingly important intersection in SaaS: they translate a configurable platform into outcomes inside complex customer environments. Airtable’s positioning as a flexible, workflow-centric product makes this kind of embedded engineering work especially relevant, because value is often created through tailored solutions, integrations, and adoption design rather than a single out of the box deployment.
From a SaaS career perspective, this seat builds a rare blend of product intuition and customer leverage. The work naturally develops skills in rapid prototyping, solution architecture, and executive level communication, while also creating a direct feedback loop into product direction. Experience gained here tends to transfer well across platform SaaS, solutions engineering, implementation leadership, and product adjacent roles where real world usage informs roadmap decisions.
This role fits professionals who enjoy ambiguity at the boundary between technical build and business narrative, and who are comfortable being accountable for outcomes in front of senior stakeholders. It will resonate most with those who like hands on building, can synthesize messy operational processes into deployable systems, and are motivated by frequent context switching across industries and use cases.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Join Airtable as a Forward Deployed Engineer and become a trusted advisor to our most strategic customers. In this high-impact, customer-facing role, you’ll embed yourself within leading organizations to drive digital transformation, deliver innovative technical solutions, and champion the adoption of Airtable’s platform. You’ll work directly with senior executives, influence product direction, and help shape the future of how businesses operate—all while leveraging your technical expertise, business acumen, and passion for storytelling.
What you'll do
- Embed within strategic customer organizations to understand their business processes, operations, and goals
- Identify and deliver high-impact technical solutions that drive organizational transformation and measurable results
- Act as a thought leader and trusted advisor to senior executives, translating Airtable’s value into customer-specific language
- Rapidly prototype and deploy solutions to accelerate time to value and drive adoption
- Lead innovation and solution ideation workshops with key customers
- Guide clients in building custom solutions, driving adoption, and ensuring successful change management
- Provide real-world product feedback to influence Airtable’s roadmap
- Evangelize and expand use cases, driving account growth and AI adoption
- Reduce risk of churn and contraction by establishing trust and technical expertise
- Leverage creative storytelling to communicate complex technical concepts
- Travel to customer sites as needed
Who you are
- 5-7 years in SaaS pre-sales, implementation, or customer-facing roles in enterprise environments
- 7-10 years of technology and sales experience, ideally with large, flexible platforms
- Experienced in managing sales cycles and technical evaluations
- Strong business acumen with knowledge of business operations across multiple industries
- Hands-on technical builder with experience architecting, prototyping, and developing custom solutions
- Deep understanding of relational database architecture and enterprise integration methodologies
- Active AI user and implementer, familiar with LLMs, vibe coding, and Airtable
- Skilled communicator and presenter, comfortable with public speaking and storytelling
- Passionate about low-code/no-code applications and emerging technology trends
- Familiar with programming languages and process/persona mapping tools (e.g., Lucid, Figma, Mural, Miro)
- Willing to travel and thrive in dynamic, customer-centric environments
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.
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If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Formand let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.
