Why This Job is Featured on The SaaS Jobs
This Forward Deployed GTME role sits at the intersection of product, go to market operations, and services, a pattern increasingly common in modern SaaS where customers expect outcomes, not just software access. The listing signals an AI enabled workflow platform being used inside revenue teams, with implementations that must integrate cleanly into established GTM stacks like CRMs, marketing automation, and data tooling. It is also framed as a founding services position, which typically appears when a SaaS company is formalising how it delivers repeatable enterprise grade deployments.
For a SaaS career, the durable value here is learning how operational workflows are designed, shipped, and adopted across multiple customer environments. The work naturally builds fluency in translating business goals into measurable success criteria, managing multi stakeholder delivery, and documenting systems so they survive handoff. Experience gained across RevOps, Marketing Ops, and CS use cases tends to transfer well into solutions consulting, technical account leadership, and product adjacent roles focused on activation and expansion.
This is best suited to professionals who enjoy being both architect and operator, equally comfortable running discovery and building in the tool. It fits someone who prefers ambiguous problem spaces, can keep projects organised across several engagements, and wants a customer facing seat close to how SaaS products create leverage inside revenue organisations.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Clay
Our mission is to help organizations turn any growth idea into reality.
We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.
In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.
In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members.
Some things to know about us:
Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.
Our cultureis unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
All employees can work for free with world-class coaches who specialize in creativity, management, and more.
Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.
Read about us in the NYT, Forbes, First Round Review, and more.
Hear from our employees directly on our Glassdoor page!
Forward Deployed GTME @ Clay
We're standing up a new Services team to help Clay's largest customers design, build, and launch high-impact workflows. As a Forward Deployed GTME, you'll own strategic implementations end-to-end, from discovery and solution design through build, launch, and handoff. This is a founding role. You'll work closely with Wayne (Head of Services), the Solutions and CX teams, and our customers' RevOps, Marketing Ops, and CS leaders to turn fuzzy problems into durable systems and help define what great looks like as we scale.
What You'll Do
Run structured discovery with a range of personas (ICs to VP/C-level) across RevOps, Marketing Ops, Sales, and CS, translating business goals into clear scopes, requirements, and success metrics
Design end-to-end Clay workflows and architectures that plug into existing GTM stacks (CRM, MAP, data tools)
Build complex workflows in Clay (lists, enrichment, automations, AI prompts, audiences, and reporting) and document them so customers and internal teams can maintain them after handoff
Own implementations from kickoff through go-live: project plans, timelines, communication cadences, and risk management
Align cross-functional enterprise stakeholders, keep projects unblocked, and juggle multiple engagements simultaneously without dropping the details
Lead high-quality working sessions and trainings that make Clay feel approachable and powerful; handle objections and keep engagements focused on outcomes
Identify follow-on opportunities where deeper Clay usage would unlock value; partner with CX and EGS where relevant
Contribute to playbooks, templates, and best practices as we build out the Services org and help shape the bar for future hires
Adapt quickly to an ever-expanding surface area — onboarding customers across new industries and use cases, drawing on light business process consulting skills to map existing workflows, identify inefficiencies, and recommend how Clay can drive meaningful operational improvements
What You'll Bring
3–7+ years in an Enterprise customer-facing, implementation, or consulting role — professional services, solutions consultant, technical CSM/TAM, or similar
Deeply hands-on with GTM tools (Salesforce/HubSpot, Marketo, Outreach/Salesloft, data enrichment, analytics); you enjoy living in the tool
Proven track record running multi-stakeholder projects end-to-end in mid-market or enterprise accounts
Excellent communicator who can simplify complex concepts and drive alignment from hands-on admins to the C-suite
Energized by ambiguity and building from scratch; process-light, outcome-heavy environments are where you thrive
You like being both strategic and in the weeds: happy to lead the meeting and build the workflow
You're an AI multiplier — you instinctively reach for AI tools to extend your own capacity, move faster, and deliver better outcomes for customers; you don't just use AI, you build leverage with it
Nice to Have
Prior Clay experience or hands-on experience with workflow orchestration/AI tools; RevOps, Marketing Ops, or Sales Ops background; consulting or agency experience; exposure to AI tools or prompt designor hands-on experience with workflow orchestration/AI tools; RevOps, Marketing Ops, or Sales Ops background; consulting or agency experience; exposure to AI tools or prompt design
