Why This Job is Featured on The SaaS Jobs
This Account Executive role sits at the intersection of enterprise SaaS and applied AI, focused on taking a relatively new product category, voice and conversational agents, into the Japan market. In the broader SaaS landscape, it reflects a common pattern in high-growth platforms: pairing a technical, API-led product with industry specific commercial motion, here oriented toward media, publishing, and gaming.
For a SaaS sales career, the position offers repeatable experience that travels well across modern go-to-market teams: building a territory, shaping pipeline in a market with distinct buying dynamics, and translating product capabilities into business outcomes for complex accounts. The remit also implies close alignment with product direction and a need to stay current on how AI features are operationalised, which is increasingly relevant across SaaS categories beyond voice.
The role tends to suit a commercially accountable operator who prefers ownership over a defined region and is comfortable working with ambiguity typical of newer product lines. It will likely appeal to someone who enjoys enterprise stakeholder management, structured performance tracking, and developing domain fluency in a specific vertical while representing a technical platform in customer conversations.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re looking for an Account Executive to scale our business in Japan. A highly motivated, self-starter who is passionate about voice technology and how it is changing businesses. We don’t just sell a product or custom-level solutions; we are partnering with enterprises to help them generate new experiences and monetisation opportunities at scale with our breakthrough voice technology. In this role you will:
Build and manage a growing portfolio of new enterprise accounts in the media/publishing or gaming industry to help ElevenLabs meet its revenue goals.
Identify new business opportunities in the media/publishing or gaming space that align with ElevenLabs’ product offering and roadmap.
Generate leads, negotiate contracts and close sales in collaboration with the Growth team.
Develop and maintain a deep understanding of the media/publishing or gaming industry.
Be responsible for KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team.
Requirements
Proven track record of meeting & exceeding sales targets in a fast-paced environment.
5-7 years of previous experience in sales in a SaaS organisation.
Expertise or willingness to learn everything about Voice GenAI and how ElevenLabs’ solution can help.
Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization.
A hybrid of customer & product-driven mentality that prioritises client satisfaction & scale.
High fluency in Japanese
Location
This role is remote and can be executed globally. However, to facilitate working the team, we prefer candidates based in Japan.
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