Why This Job is Featured on The SaaS Jobs
Enterprise account management remains one of the most consequential roles in SaaS, particularly as AI platforms move from pilots to enterprise-wide programs. This opening sits at that intersection, centered on expanding strategic relationships where buying decisions involve multiple stakeholders, formal procurement, and clear expectations of measurable outcomes. The bilingual Montreal office context also signals a market where regional nuance and executive communication can materially affect deal velocity and account depth.
For a SaaS career, the long-term value here is the repeated exposure to the full enterprise lifecycle: retention, expansion, and multi-year account planning rather than one-off transactions. Work that requires translating AI and data capabilities into business results tends to build durable skills in value articulation, stakeholder mapping, and internal alignment across Customer Success, Product, and Renewals. Those capabilities transfer well across SaaS categories that sell into complex organizations.
This role is best suited to professionals who prefer owning a named-book strategy and navigating ambiguity across global accounts, rather than working primarily from inbound demand. It will fit someone comfortable operating at executive altitude, coordinating cross-functional inputs, and staying disciplined through longer sales cycles. Candidates looking to deepen enterprise SaaS expertise in French and English will find the remit especially aligned.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Drive AI transformation within the world’s most strategic enterprises.
Ready to own and expand relationships with global enterprise customers while delivering real AI-driven business impact? As a Senior Enterprise Account Manager at Coveo, you’ll grow and elevate a portfolio of high-value strategic accounts across industries.
You’ll help leading organizations unlock measurable value from our artificial intelligence (AI) Platform—partnering with executives, influencing strategy, and shaping long-term success in a fast-evolving technology landscape.
As our Senior Account Manager, you will:
Own and grow a portfolio of enterprise strategic accounts, acting as the primary point of contact and trusted advisor throughout the engagementBuild and expand executive-level relationships (C-suite, CIO, senior IT and digital leaders), positioning Coveo as a long-term strategic partner
Develop and execute strategic account plans aligned with customer business objectives to drive expansion, retention, and incremental revenue
Lead complex global negotiations and navigate procurement processes to close high-value expansion opportunities
Collaborate cross-functionally with Customer Success, Marketing, Product, Renewals, and Support to align strategy and maximize customer value
Consistently meet or exceed quarterly revenue targets while maintaining high customer satisfaction and long-term retention
Here is what will qualify you for the role:
6+ years of experience exceeding quota in enterprise software or Software-as-a-Service (SaaS), with a strong focus on expanding existing accounts
Proven experience selling innovative technologies such as artificial intelligence (AI), big data, or cloud solutions to global enterprises
Strong executive presence and experience engaging C-suite and senior technology leaders
Demonstrated ability to build and manage a strategic pipeline within named enterprise accounts
Bilingual, English and French
What will make you stand out:
Experience managing highly complex, global strategic accounts
Strong business acumen with the ability to align technical solutions to measurable business outcomes
Ability to influence cross-functional stakeholders internally and externally
Thrives in high-growth, fast-paced environments with a collaborative mindset
Do you think you can bring this role to life? Or add your own color?You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
We're not hiring for this role just yet; but we’re always committed to connecting with exceptional talent. Our team will reach out if your experience and expertise stand out.
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.
