Why This Job is Featured on The SaaS Jobs
This Lead Account Technical Strategist role sits at a mature SaaS platform provider where virtualization, networking, and security are delivered as cloud services and must work reliably across complex enterprise environments. In the current SaaS landscape, that combination matters because buyers increasingly evaluate vendors on end to end outcomes, including adoption, security posture, and operational fit, not just product features.
For a SaaS career, the position builds durable strengths at the intersection of customer strategy and deep technical architecture. It develops fluency in tying multi product roadmaps to measurable customer use cases, navigating stakeholder groups from administrators to executives, and translating technical constraints into commercial decisions. Experience spanning Zero Trust, identity, DaaS, and cloud platforms also travels well across SaaS segments where enterprise deployments and platform ecosystems are central.
The role is best suited to professionals who enjoy being a long term technical counterpart to strategic accounts rather than working purely in delivery or purely in sales. It fits someone comfortable coordinating cross functional resources, running executive level conversations, and spending significant time on site to shape adoption plans and resolve objections with credibility.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
When Citrixpioneered remote access, we believed people should be able to securely workfromanywhere in any way they needed. Three decades later, that’smore truethan ever.It’swhat drives us to create technology that transcends the constraints of time, place, infrastructure, networks, and devices. Andit’sthe reason organizations around the world trust us to keep their apps available, their data safe, and their people productive – wherever and whenever work happens.
Citrix’s advanced virtualization, networking,endpoint,and security solutions have been integral to our customers' strategic goals for over 30 years and have helped definewhat’spossible in a dynamic, Zero Trust world. Over that time,we’vecontinued to develop industry-leading solutions like Citrix DaaS, Citrix Cloud, NetScaler,Unicon, Secure Private Access (SPA),Enterprise Browser, Endpoint Management (MDM/MAM), XenServer,uberAgent, and more.
The Account Technical Strategist is a vital resource for customers, partners, and fellow team members working together to solve business problems for Enterprise, ISV, and Application Service Provider customers. They use their extensive experience with virtualization, networking, and security technologies to develop comprehensive strategies that deliver valueforour customers.
As an Account Technical Strategist on theNorth American Enterprise Marketsteam, you will drive value creation for our customers byidentifyingwhich critical features of our solutions help support their business today and whichadditionalsolutions of ours can help them achieve their goals tomorrow. This includesidentifyingnew solutionsthat add value to customers you support, building new relationships within those customers, and aligning the long-term goals of your customers with those ofCitrix.
6+ years of presales, sales engineer, solution engineer, field CTO, or professional services experience
Ability to adapt technical presentations to audiences with varying levels of technicalexpertise(e.g.IT administrators, directors, business stakeholders, and executives)
What Will Help You Standout:
Experience with multi-tenant, Zero Trust, identity access management (IAM), web proxy, role-based access control (RBAC), virtual desktops (e.g. VDI, DaaS), virtual applications, server virtualization, web applications, networking, enterprise browser, remote access,think clients,endpoint management (e.g. MDM, MAM), web application firewall (WAF), and/or observability solutions
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
CA generally ranges: $153,216-$229,824
All other locations fall under our General State range: $134,400-$201,600
Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion.
About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
