Why This Job is Featured on The SaaS Jobs
This listing is featured because it shows how SaaS platforms increasingly sit behind physical commerce. The boutique is described as being powered by the Leap Platform, placing the role at the intersection of in-store execution and software-enabled retail operations. For SaaS-minded professionals, that blend is a practical window into how product-led infrastructure influences frontline outcomes, even when the title itself is not a traditional SaaS function.
Over time, this kind of role can build durable SaaS-adjacent experience: translating performance metrics into operational decisions, adopting new tooling, and working within standardized processes that can be replicated across locations. The job also signals exposure to multi-store operating models and the discipline of running against defined KPIs, both common in subscription businesses that rely on consistent measurement and iteration.
It is best suited to leaders who prefer hands-on ownership and are comfortable being accountable to data as well as customer experience. The strongest fit is someone who enjoys coaching teams while also engaging with systems and workflows, and who sees technology as part of how modern retail is managed rather than a separate back-office function.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Brand:
At Paul Fredrick, each shirt is a result of decades of tailoring expertise and a commitment to premium materials. We carefully consider every detail from collar shape to cuff style ensuring a perfect balance of comfort and sophistication. Our exclusive use of high-quality cotton, innovative non-iron finishes, and unique patterns set us apart from other men's dress shirt brands. Whether you prefer timeless classics or bold modern designs, our collection offers versatile options that transition seamlessly from business meetings to dinner dates.
About the Role
We are seeking an innovative and results-driven Store Manager to lead our boutique, powered by the Leap Platform, at Garden State Plaza opening October 2026. This opportunity is ideal for a hands-on retail leader who thrives on building high-performing teams, creating exceptional customer experiences, and driving business results.
As Store Manager, you will lead the daily success of the boutique by inspiring your team, elevating the customer experience, and delivering strong commercial performance. Through a visible leadership presence, you'll bring the brand to life while fostering a culture of service, collaboration, and accountability.
Annual Pay Range: $65,000 – $75,000. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.
What You'll Do
Drive Business Performance
- Own the daily performance of the boutique, driving sales, profitability, and key business objectives.
- Leverage sales insights and lead by example on the sales floor to optimize performance and inspire exceptional selling behaviors.
- Champion an entrepreneurial mindset by identifying opportunities to grow the business within the local market.
Deliver an Exceptional Customer Experience
- Deliver an elevated, personalized shopping experience that builds lasting customer relationships and brand loyalty.
- Inspire the team to exceed customer expectations through authentic engagement, product expertise, and thoughtful service.
Develop & Inspire the Team
- Recruit, coach, and develop a high-performing team while fostering a culture of accountability, collaboration, and continuous learning.
- Support ongoing talent development by providing regular feedback, recognition, and growth opportunities.
Build Brand Presence
- Serve as a brand ambassador by cultivating local partnerships, supporting community events, and identifying opportunities to increase brand awareness.
- Collaborate with neighboring Leap-powered stores and support market initiatives, including new store openings, in-store activations, and sales floor coverage as needed.
Lead Operational Excellence
- Ensure consistent execution of brand standards across visual merchandising, inventory management, scheduling, payroll, shipment processing, and daily operations.
- Maintain an organized, customer-ready environment that supports an exceptional shopping experience.
Key Performance Indicators (KPIs)
- Business Growth & Sales Performance: Drives sales growth and profitability through strong commercial execution and effective management of key performance metrics.
- Customer Experience & Brand Loyalty: Builds lasting customer relationships through personalized service, meaningful engagement, and experiences that encourage repeat business.
- Operational Excellence: Maintains exceptional execution across inventory accuracy, visual presentation, operational processes, and brand standards.
- Team Engagement & Development: Builds an engaged, high-performing team through coaching, recognition, talent development, and a culture of accountability.
Position Requirements
- 3+ years of retail leadership experience leading high-performing teams and delivering strong business results.
- Experience within boutique, premium, specialty, or lifestyle retail environments preferred.
- Proven ability to drive sales, develop high-performing teams, and deliver exceptional customer experiences through hands-on leadership.
- Strong business acumen with the ability to interpret performance metrics and make data-informed decisions.
- Entrepreneurial mindset with the ability to thrive in a fast-paced, evolving retail environment.
- Experience with Shopify, Endear CRM, Slack, and Google Workspace preferred.
- Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
- Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs.
- Must be at least 18 years of age.
About Leap
Leap powers insight-driven retail experiences for modern brands, enabling scalable growth through technology, operational expertise, and retail excellence. We manage 100+ stores across the country and proudly partner with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET, and many others.
To hear more about our platform directly from our CEO, click here!
Leap Benefits & Perks
Leap offers a competitive total rewards package, which includes:
- Unlimited PTO (blackout periods apply)
- Commission eligibility
- Healthcare benefits (medical, dental, vision)
- Paid company holidays, sick leave, and parental leave
- 401(k), commuter benefits, paid sabbatical, employee discounts at Leap stores, employee referral bonus, and telecom reimbursement
- Employee Assistance Program
- Employee discount and wardrobe allotment for participating Leap brands
However you identify and whatever your path to get here, Leap celebrates diversity and is committed to maintaining a safe, rewarding, and inclusive environment where Leapers thrive individually and as a team. We believe our differences make our organization stronger and are essential to supporting the brands and customers we serve.
Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, veteran status, and gender identity are valued. We are committed to fostering an inclusive workplace where everyone has the opportunity to succeed.
