Why This Job is Featured on The SaaS Jobs
This Fullstack Software Engineer role sits squarely in the operational core of a vertical SaaS platform, where product reliability and workflow accuracy directly affect real-world outcomes. Catering ordering is a high-value, time-sensitive use case, which makes the underlying systems a good lens into how SaaS companies design for peak loads, complex edge cases, and integrations that must work consistently across many customers.
For a SaaS career, the work offers durable experience in building and evolving product surfaces end to end, from customer-facing interfaces to backend services and cloud infrastructure. The remit touches architecture decisions, technical debt management, observability, and incident response, all of which map closely to how modern SaaS organisations keep shipping while maintaining service health. Exposure to AI-assisted development practices also reflects an emerging workflow trend across software teams.
This role is best suited to an engineer who prefers ownership across the stack and is comfortable pairing delivery with operational responsibility. It will appeal to someone who values clear collaboration with product and design partners, and who wants to deepen judgment around trade-offs in scalability, performance, and maintainability within a production SaaS environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.
Your new role
As a Fullstack Software Engineer on the Catering team at Olo, you will design, build, and monitor solutions that facilitate the online ordering, management, and effortless transmission of high-value Catering orders to our customers. Our team's mission is to create tools and features that support restaurant operations for the accurate production of catering orders and ensure our guests are served on time and without interruption.
We aim to collaborate well. We encourage new ideas and experimentation. No part of the codebase is off-limits. You'll work with a passionate team dedicated to delivering amazing products using modern technologies.
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How you’ll make an impact
- Design and implement scalable, high-quality components and services that align with team and company goals.
- Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance.
- Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions.
- Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively, while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution.
- Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence.
- Document and share knowledge effectively to elevate the team’s technical expertise.
- Champion best practices in software development, agile methodologies, and continuous improvement.
- Use Claude Code and GitHub Copilot extensively as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs.
- Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised.
- Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise.
What will set you up for success
- 3+ years of experience in software engineering, including excellent knowledge of C#, .NET and commercial experience with Typescript and a Front-end framework (React or similar).
- Experience with cloud services like AWS and familiarity of containerization with Docker and EKS.
- Experience writing unit tests and testable code.
- Demonstrate strong problem-solving skills and the ability to navigate complex technical challenges.
- Exhibit excellent judgment, seeking diverse perspectives and challenging assumptions to improve outcomes.
- Deliver constructive feedback that empowers individuals and strengthens the team.
- Communicate technical concepts clearly, adapting to both technical and non-technical audiences.
- Consistently meets sprint and quarterly commitments while maintaining high standards of quality and efficiency.
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About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
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