Why This Job is Featured on The SaaS Jobs
This role stands out in the SaaS ecosystem because it sits at the intersection of regional expansion and operating cadence for a subscription-led digital platform across APAC. Rather than being anchored to a single market, it is positioned as a strategic partner to regional leadership, translating multi-country realities into coherent plans, decision frameworks, and measurable priorities.
From a SaaS career perspective, the remit maps closely to the skills that travel well across scaled subscription businesses: long-range planning tied to monetization, KPI design, and cross-functional alignment between product, growth, finance, and commercial teams. The emphasis on scenario analysis and executive narrative building reflects how mature SaaS organizations make bets, allocate resources, and communicate trade-offs. The inclusion of AI-powered operating transformation also signals hands-on exposure to how modern SaaS operators improve throughput and decision quality.
The best fit is a senior operator who enjoys ambiguity, structured problem solving, and influencing without relying on formal authority. It will suit someone motivated by multi-stakeholder work across time zones and who prefers building repeatable mechanisms, planning rhythms, and performance systems over owning a single functional silo.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Spotify's Asia Pacific region spans some of the world's most exciting and diverse markets—from the high-growth streaming frontiers of Southeast Asia to the deeply music-passionate audiences of Korea and Taiwan, and the sophisticated audio ecosystems of Australia and New Zealand. APAC is one of Spotify's fastest-growing regions and a critical part of our global markets expansion.
We're looking for a Head of Markets Strategy & Operations to join our APAC leadership team, based in Singapore and reporting directly to the General Manager.
This is a high-impact leadership role that serves as a strategic partner to the GM in a lean, highly collaborative regional organization.
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What You'll Do
- Lead APAC's long-range strategic planning process, developing 1-, 3-, and 5-year plans in partnership with the GM, Market Managing Directors, and global stakeholders, acting as a trusted advisor and peer.
- Evaluate strategic opportunities across market expansion, partnerships, product investments, and monetization using data-driven analysis and scenario modeling.
- Shape the region's monetization strategy, supporting subscription growth and emerging revenue opportunities while identifying the next generation of revenue drivers.
- Identify and incubate new cross-market growth opportunities informed by market, creator, consumer, and competitive insights.
- Act as a trusted strategic advisor to the GM, providing structured thinking, rigorous analysis, and clear recommendations on the region's highest-priority decisions.
- Develop executive-ready presentations, strategic narratives, and decision materials for senior leadership. Monitor competitive, regulatory, and industry developments across APAC and translate them into actionable insights.
- Own the GM's strategic operating agenda, including planning calendars, executive forums, and leadership decision-making processes.
- Partner with Market Managing Directors and Markets Strategy & Operations leaders to design and continuously improve planning rhythms, quarterly business reviews, annual planning, and operational cadences.
- Build performance management frameworks, dashboards, KPIs, and planning mechanisms that enable faster, data-informed decisions.
- Strengthen collaboration across Music, Podcast, Marketing, Subscription Growth, Business Development, Product, Analytics, and Finance teams.
- Drive AI-powered operating transformation across APAC by identifying, piloting, and scaling high-impact AI use cases while building adoption playbooks across the Markets Strategy & Operations community.
- Connect and align the Markets Strategy & Operations community across APAC, sharing best practices and strengthening strategic and operational excellence across markets.
- Coach and mentor Markets Strategy & Operations leaders, helping develop capability and leadership depth across the region, fostering a culture of curiosity, psychological safety, accountability, and continuous learning.
- Represent APAC across global business, product, analytics, and finance forums to ensure regional perspectives are reflected in global priorities.
Who You Are
- You have 12 or more of years of experience in strategy, business operations, or management consulting, ideally working across multiple APAC markets.
- You have deep knowledge of APAC and meaningful experience across multiple regions, including Southeast Asia, South Korea, Australia and New Zealand, alongside exposure to global markets.
- You have successfully developed and executed multi-year strategies in complex, fast-moving, multi-country environments.
- You bring experience from, or a strong passion for, media, technology, or consumer internet businesses.
- You understand subscription businesses, advertising models, and commercial growth strategies, with experience evaluating and driving monetization opportunities.
- You build sophisticated financial models and communicate complex ideas through compelling executive presentations and strategic narratives.
- You simplify complexity, translating data and insights into clear recommendations that influence senior leaders and drive decisions.
- You are an exceptional collaborator who builds strong partnerships across functions, cultures, and time zones.
- You actively use AI tools to accelerate strategic work and are passionate about helping teams adopt AI to improve how they operate.
- You are fluent in English. Proficiency in an additional APAC language is an advantage.
Where You'll Be
- This role is based in Singapore.
- We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
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