Why This Job is Featured on The SaaS Jobs
Communications roles tied to monetization are a distinct corner of the SaaS ecosystem, where product decisions, business models, and public trust intersect. This position sits at that junction, focused on how an emerging ads and monetization effort is explained externally and internally, and how narratives hold up through launches and scrutiny. The remit signals a company operating at global visibility, where communications is treated as a strategic function alongside product and go to market partners.
For a SaaS career, the durable value here is learning how monetization stories are built and defended across the full lifecycle, from positioning through sustained programs. The work naturally touches common SaaS levers like packaging, value articulation, and customer impact, while also strengthening cross functional operating skills with legal, policy, and partnerships. It is also a proving ground for translating complex technical and commercial tradeoffs into clear language that supports adoption and long term credibility.
This role fits a senior communicator who prefers ambiguity over fixed playbooks and can alternate between setting direction and executing details. It will suit someone comfortable advising executives, managing media relationships, and coordinating across matrixed teams, especially where the subject matter is novel and the stakes are public.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.
Our Communications team includes External Communications, Internal Communications, and other strategic communications functions. This team’s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI.
About the Role
We’re looking for a senior communications leader to shape how OpenAI communicates about its emerging ads and monetization business.
This person will define the global narrative, lead communications for major product and business milestones, and build sustained programs that explain our approach to ads and monetization clearly and credibly. The role will be central to showing how OpenAI can develop advertising experiences that are useful to people, valuable to businesses, transparent in how they work and consistent with our mission.
You will work closely with Product, Go-to-Market, Marketing, Policy, Legal and Partnerships to anticipate opportunities and risks, develop integrated campaigns and help the business scale with trust. You will also serve as a trusted advisor to senior leaders on positioning, reputation, media strategy and the broader industry conversation.
This is both a strategic and hands-on role. The right person will be comfortable defining a long-term communications strategy, building the systems and relationships needed to execute it, and personally leading through high-profile launches and fast-moving issues.
This role reports to the VP of Communications and is based in San Francisco, CA. We use a hybrid work model of four days per week in the office and offer relocation assistance
In this role, you will:
Define and lead communications strategy for OpenAI’s ads and monetization initiatives, from global narrative development through launches and sustained storytelling.
Build a clear, differentiated story about how OpenAI approaches ads, including the value it creates for users, businesses and the broader ecosystem.
Partner closely with Product, GTM and Marketing to deliver coordinated campaigns across earned, owned, and social channels in support of business outcomes.
Own media engagement and build trusted relationships with leading business, technology and advertising press.
Advise senior leadership on positioning, messaging, launch strategy, and how to proactively shape industry conversations.
Translate complex product, technical and commercial decisions into clear, accessible communications for a range of audiences.
Establish messaging, operating rhythms and communications systems that keep teams aligned as the business grows.
You might thrive in this role if you have:
12+ years of communications experience, with deep experience in ads and monetization at a high-growth technology company.
Strong press instincts and relationships, with a track record of shaping narratives and landing impactful coverage with business and industry media.
Demonstrate exceptional editorial judgment and taste.
Skilled at advising senior executives and navigating high-visibility environments with calm and clarity.
Can move fluidly between setting a strategic vision and executing the details.
Experience working in highly cross-functional, matrixed organizations, with strong instincts for alignment across product, GTM, and marketing.
Highly collaborative leader who can align diverse stakeholders behind a unified story.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
