Why This Job is Featured on The SaaS Jobs
This Staff Brand Designer role stands out in SaaS because it sits at the intersection of product-led infrastructure and category creation. Gigs is positioning itself as a platform layer that other tech companies embed, which typically demands brand work that can translate complex, technical value into a clear narrative across multiple audiences, from builders to business decision makers.
For a SaaS career, the long-term upside is the chance to operate at principal scope where brand is treated as a system, not a set of assets. Ownership of governance, templates, and cross-channel consistency maps closely to how modern SaaS teams scale go-to-market execution, and the emphasis on partnering with Product and GTM mirrors how brand increasingly supports product adoption and trust in platform businesses.
This role is best suited to a senior designer who prefers balancing hands-on craft with setting direction, and who is comfortable making decisions with incomplete inputs while aligning many stakeholders. It will fit someone motivated by building durable brand foundations, collaborating across functions, and working in an environment that values in-person coordination as part of the operating model.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Gigs
At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.
Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.
If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.
Things We Care About
We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.
- Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
- Ownership. If you see something broken, fix it. We don't wait for permission.
- Customer Obsession. Our customers' product is our product.
- Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
- First principles. We don't ask how things have been done before. We ask why they were done that way at all.
The Role
We're looking for an exceptional creative leader to define and drive Gigs' brand into its next chapter. As a principal-level player, you'll balance hands-on craft with strategic leadership, shaping how Gigs presents itself to the world.
You'll own brand refresh strategy, not just execution. That means setting the creative direction for Gigs' new visual identity, establishing the standards others build from, and ensuring everything we put into the world feels intentional, cohesive, and ahead of the curve. You'll be a foundational voice in the brand studio, working across the organization to push our brand to new heights.
Salary Range: USD 200,000 - USD 240,000
(The final offer depends on your background, skills, and how you perform through the process. We're open to considering outlier candidates, which may result in an adjustment to the scope and compensation)
What You Will Do
- Own Gigs' rebrand strategy and set the creative direction for how the brand evolves across all channels, formats, and verticals.
- Contribute high-quality executions, raising the bar for the whole team.
- Collaborate cross-functionally with Product, Marketing, and GTM teams to ensure brand cohesion across every surface and touchpoint.
- Own relationships with external agencies and freelancers, including briefing, feedback, and quality control.
- Maintain and evolve Gigs' brand governance, setting the standards that keep internal teams and external partners shipping consistently.
- Iterate on the design foundation and scale the design language of a fast-growing generational scale-up.
- Create templates and systems that let the team deliver at pace without sacrificing quality.
What We Are Looking For
- Proficiency in Figma and Adobe Creative Suite (Illustrator, Photoshop, InDesign).
- Strong motion design and/or 3D skills (e.g. After Effects, Blender, etc.) and the ability to bring assets to life.
- Experience working with website CMS design tools.
- Agency or scale-up experience preferred, showcasing resilience and adaptability across diverse, fast-moving projects.
- Proven track record leading large-scale design initiatives, including at least one end-to-end rebrand.
- Experience scaling a brand design function, including building systems, raising standards, and growing team capability.
- Having owned a brand at a company that went through significant growth or a major product evolution.
- Fintech industry familiarity is beneficial; mobile and web UI understanding is a plus.
Work At Gigs
At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.
What We Offer
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.
