Why This Job is Featured on The SaaS Jobs
This Strategic Account Executive role sits at a point where modern SaaS is converging with enterprise transformation, particularly as AI capabilities move from experimentation into production use cases. ElevenLabs operates as an AI product company with multiple platforms, which signals a SaaS environment where customer conversations can span APIs, integrations, and outcomes across functions rather than a single, narrow product pitch.
For a SaaS sales professional, the career value here is the chance to deepen enterprise selling craft in the way it is increasingly practiced in category-defining software companies: multi-year account planning, multi-threaded stakeholder management, and solution shaping that blends product and services. The listing also points to a feedback loop between the field and the roadmap, an exposure that tends to sharpen judgment on packaging, repeatability, and how product strategy responds to real adoption constraints.
This is best suited to someone who prefers named-account ownership over high-volume pipeline motion, and who is comfortable operating with incomplete playbooks while helping define them. It will fit professionals who can switch between executive-level narrative and technical fluency, and who value long-term account development as much as initial land motions.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the Role
We’re building a dedicated Strategic Accounts team to own ElevenLabs’ most important customer relationships in North America, and we’re looking for a high-impact Strategic Account Executive to be among the first hires.
This is a named-account role with a focused portfolio. You'll drive new business and expansion inside complex enterprise organizations, building multi-threaded executive relationships and positioning yourself as a trusted advisor to senior stakeholders navigating real transformation - across customer experience, product, and operations.
These aren't transactional engagements. You'll architect custom solutions that combine our technology and services, collaborate cross-functionally to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. You're not just executing a playbook - you're writing it.
In this role, you will:
Own and grow a focused portfolio of strategic accounts, driving both net-new business and expansion
Develop and execute multi-year account strategies across business units, geographies, and use cases
Identify, scope, and close large, complex deals (multi-product, multi-region, custom solutions)
Build deep, multi-threaded relationships across executive, product, engineering, and business stakeholders
Act as a strategic advisor, educating on emerging trends and shaping customers’ long-term AI roadmap
Partner cross-functionally with Solutions Engineering, Customer Success, and Partnerships to deliver and expand
Translate patterns from bespoke deals into repeatable frameworks, offerings, and product insights
Feed learnings from the field into the product roadmap and broader strategic sales playbook
Drive creative outbound and high-touch engagement strategies (onsites, exec briefings, events)
Requirements
6-10+ years of quota-carrying experience with a focus on strategic / enterprise accounts
Proven track record of closing and expanding seven-figure+ deals within named accounts
Experience leading complex, multi-threaded sales cycles across large organizations
Strong ability to drive land-and-expand motions and long-term account growth
Experience scoping consultative, custom deals that go beyond standard SKUs
Technical fluency - able to engage product and engineering leaders on APIs, integrations, and architecture
Executive presence with the ability to influence C-suite stakeholders and long-term strategy
Track record of translating customer needs into product feedback and roadmap influence
Creative, self-driven approach to outbound and pipeline generation
Comfortable operating in a high-growth, ambiguous environment, building playbooks from scratch
Willingness to travel for customer engagements (onsites, QBRs, executive meetings)
Strong bias toward action, ownership, and leveraging AI in day-to-day workflows
