Why This Job is Featured on The SaaS Jobs
This Workplace Services Coordinator role stands out in SaaS because it sits at the operational center of an in office environment that supports a product led, security focused organization. In SaaS companies with distributed teams and frequent cross functional collaboration, workplace execution becomes an enabling function that influences how teams meet, onboard, and run customer and internal events without friction.
For a SaaS career path, the work builds durable operating skills that translate across high growth software businesses: vendor and service level management, coordination across IT, HR, and leadership stakeholders, and disciplined handling of confidential matters. The budgeting and forecasting exposure also mirrors how SaaS operators learn to connect day to day service delivery with predictable planning cycles and reporting expectations.
This position is best suited to someone who prefers structured, on site ownership and takes satisfaction in reliability and detail. It fits professionals who like being a go to coordinator across many moving parts, are comfortable working independently, and want to develop a broad view of how SaaS organizations run beyond the product and revenue teams.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
As a member of the Global Real Estate & Workplace Services team (GREWS), the Workplace Services Coordinator must have a passion for hospitality and customer service, ensuring every in-office experience is functional, productive, and memorable for our fellow CrowdStrikers. The individual must maintain a continuous focus on maintenance and upkeep, all departmental vendor relations, and overall fit and functionality of our CrowdStrike office spaces.
The individual must have the ability to work independently on various projects from conception to completion, adhere to pivotal business and operational timelines, and work through a variety of activities and confidential matters with discretion.
What You’ll Do:
Serve as a main point of contact for visitors, greeting and welcoming guests to the site, directing them appropriately and notifying company employees of the visitor arrival
Executes on all in-office workplace service events and/or employee activities, partnering with larger GREWS team members to ensure experiences are timely and fair for all
Assists with company local events & meetings (onsite/offsite conference room reservations, catering, décor, coordination, etc.)
Manage conference room scheduling and work effectively with meeting hosts during planning process, comprehensive of information sharing related to catering and A/V capabilities
Assists and aligns closely with IT/Helpdesk/EA/HR teams in support of setting up conference rooms, training rooms for corporate meetings, recruiting events, leadership functions, sales conferences, specialty events, etc. as required
Supports new-hire and onboarding process including workspace preparation, arrival and access credentials, and site familiarization
Maintains security by following approved procedures, in partnership with Global Physical Security
Maintains safe and clean reception area, break area, conference rooms, and all other workspaces
Serve as the local subject matter expert for visiting staff as it relates to hotels, restaurants, team building activities, and general area knowledge
Administers back-of-house facilities operations including general FF&E maintenance and MEP issues with responsible parties (landlord/property management, vendors, contractors, consultants, etc.). Includes holding vendors accountable to service level agreements and meets with each to review deliverables on a recurring basis
Meets and collaborates with business unit representatives and stakeholders on a regular basis.
Responds to all workplace inquiries, assess needs or issues, and takes the necessary corrective action. Follow-up with proper leadership escalation or documentation where necessary
Acts as a liaison with Landlord/Property Management regarding all back-of-house maintenance issues. Champions a recurring meeting with all parties to ensure effective communication of property/building processes, maintenance events, and projects
Monitor and maintain office equipment in partnership with the IT department (printers, shredders, etc.) where applicable
Maintains accurate inventory levels and procures office supplies; including but not limited to snacks/supplies for break area, copy center, shipping/courier supplies
Receives, sorts and forwards incoming mail. Maintains and routes publications
Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
Assists GREWS leadership with OpEx budgeting, forecasts monthly expenses and monthly reporting in partnership with Finance
Serve as logistical POC for upcoming relocation to new office space in 2027, pending project completion
Partner with GREWS leadership on future office opening at new location, including day 1 readiness as well as development of processes and procedures
Lend daily operational support, in remote capacity, to smaller service office locations within adjacent states/regions. This currently includes Toronto.
Report to the CrowdStrike office M-F, 5 days per week. No remote or hybrid work style is available for this role
What You’ll Need:
Minimum of 5 years professional experience
Facilities Management and/or Office Services experience. Previous hotel/hospitality front-of-house experience is also welcomed
Exceptional written and verbal communication skills including ability to communicate with all levels of staff, clients, and external professionals
Ability to interact with people at all levels including senior management
Basic understanding of local building and fire codes, Fire/Life/Safety plans, and Environmental Health & Safety standards
Basic understanding of commercial MEP systems and functionalities
Basic understanding of Audio/Visual conferencing systems
Demonstrated ability to work independently and prioritize multiple, high-priority tasks
Unimpeachable judgment and discretion in handling confidential information
Flexibility to perform job tasks outside of job description when necessary
Keen attention to detail with the ability to juggle multiple priorities
High level of integrity and ethics with the ability to maintain confidentiality
Strong working knowledge of Google and Microsoft Office Suite
Basic knowledge of or experience in cyber security
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
#LI-MM1
Benefits of Working at CrowdStrike:
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.comfor further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The hourly rate range for this position for all U.S. candidates is $27 - $43 per hour with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.
For detailed information about the U.S. benefits package, please click here.
