Why This Job is Featured on The SaaS Jobs
This Principal Product Manager role stands out because it sits at the platform layer of a mature, AI-native SaaS security business, where internal developer experience is a first-class product surface. Building the Charlotte AI Platform means shaping shared capabilities that other product teams depend on, which is a distinct kind of SaaS product work compared with owning a single feature area or module.
For a SaaS career, platform PM experience is durable: it develops instincts around multi-tenant scale, reliability, cost and performance tradeoffs, and API and tooling design where “developers as customers” drive adoption. The remit also reflects how SaaS companies are operationalising GenAI, moving from isolated experiments to reusable services, evaluations, and governance patterns that can be applied across a product portfolio.
This role is best suited to product leaders who prefer influence through standards, primitives, and enablement rather than direct ownership of a single end-user workflow. It will fit someone comfortable translating diverse internal use cases into a coherent roadmap, and communicating decisions across engineering, data science, and multiple product lines while keeping delivery grounded in measurable platform outcomes.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: The Product Management team is seeking an experienced Principal Product Manager to lead our flagship Charlotte AI Platform. You will partner closely with Engineering, Design, and other PM leaders to build critical platform capabilities that power CrowdStrike's AI-driven solutions. The Platform touches every Falcon module and serves thousands of CrowdStrike developers as they implement advanced capabilities for our customers. Success means delivering a developer-first platform that empowers CrowdStrike teams to integrate high-impact GenAI features into customer-facing products. This role is hybrid, on-site at one of the posted locations: Crystal City, VA; New York City; Austin, TX or Toronto, Canada. NYC and Toronto Locations: This role is hybrid, requiring 2-3 days per week on-site in our office once the development center is established. What You’ll Do: Define the Platform Vision: Drive the strategy, roadmap, and requirements for the GenAI platform, balancing platform capabilities, scalability, cost, and performance. Create Exceptional Developer Experiences: Define the ideal "GenAI Developer Experience" to ensure that engineers and data scientists can seamlessly leverage our AI frameworks and services. Drive Cross-Functional Delivery: Work closely with multiple internal stakeholders—including engineering, data science, and business units—to deeply understand their use cases and translate them into actionable product features. Be the Voice of the User: Provide a clear business perspective on value during day-to-day development cycles, ensuring that our AI capabilities directly solve real security use cases. Champion Adoption: Work closely with internal teams to drive the usage of GenAI services across the organization. Be a Visible Expert: Serve as the product expert, sharing best practices, conducting product demos, and evangelizing the power of GenAI within the Falcon ecosystem. What You'll Need: 7+ years experience as a Product Manager A deep understanding of the current AI landscape, including LLMs, agentic workflows, open-weight models, and evaluations Demonstrated experience working with developer tools, platforms, and APIs; a strong understanding of the "developer-as-a-customer" mindset Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Background in cybersecurity Proven ability to execute to plan and get things done Strong verbal and visual communication skills Exceptional problem-solving skills Proven ability to work effectively with both local and remote teams This position requires up to 20% travel to customer and CrowdStrike locations worldwide #LI-SW1 Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. Find out more about your rights as an applicant. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation Right to Work CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $160,000 - $250,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here. CrowdStrike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the world’s leading businesses into the headlines could not be solved with existing malware-based defenses. Founder George Kurtz realized that a brand new approach was needed — one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware. There’s much more to the story of how Falcon has redefined endpoint protection but there’s only one thing to remember about CrowdStrike: We stop breaches.
