Why This Job is Featured on The SaaS Jobs
This Executive Assistant role sits close to the operational core of a modern SaaS organization, supporting leadership within an Observe function tied to Product and Engineering. In a category where customer experience depends on reliability and coordination across technical teams, the work is less about traditional admin coverage and more about enabling decision-makers to stay aligned, responsive, and externally engaged with customers and partners.
For a SaaS career, the long-term value comes from learning how high-impact teams run: managing complex stakeholder calendars, shaping meeting hygiene, tracking action items, and improving systems that keep work moving. The remit also touches customer-facing coordination and internal program support, offering practical exposure to how SaaS companies translate product priorities into execution rhythms, and how operational leverage is created through process design and disciplined follow-through.
This role is best suited to an experienced EA who prefers structured problem solving, anticipates needs, and is comfortable operating across multiple functions without heavy direction. It will appeal to professionals who enjoy turning ambiguity into workable plans, partnering with other administrative peers, and contributing to operational effectiveness in a technical, execution-oriented environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
Snowflake is looking for someone with adaptability and aptitude to join our team and elevate the business through proactive and holistic support for the Observe leadership team.
As an Executive Assistant, you’re at the center of the team’s business operations and activities, and are relied upon to keep the team moving in a positive, forward direction. You are organized, dependable and able to keep up with changing business needs - using your understanding to strategically support and prioritize your team’s projects. You also have communication skills needed to interact with a variety of people and job functions including customers, partners and vendors. In this role you will work closely with a team of Administrative professionals and manage the day-to-day operations of the office and help keep teams efficient, happy and productive.
Responsibilities:
Perform an extensive array of core administrative tasks:
Effectively manage and maintain complex calendars for Observe Leadership.
Book complex travel and manage team and executive level expenses.
Create, organize and maintain team mailing lists, folders, drives.
Organize, plan and execute team events.
Respond to questions and requests for information by employees and guests, connecting people with the right resources.
Responsible for greeting executive’s guests (ie. interviews, customers, etc.) and ensuring every guest sign in upon arrival.
Attend team meetings and track action items, assist with day-to-day projects, help build and improve processes and systems.
Drive projects and own the operations of programs and initiatives within the Observe team.
Be the main liaison for coordinating meetings and external engagements with our customers, and partners.
Lead and manage small projects within the administrative team.
Other duties as assigned.
Skills & Experience:
Bachelor’s degree and 7+ years of relevant work experience -- direct executive support, project management, and event planning experience.
Preferred experience supporting Product or Engineering leadership.
Proven ability to manage time efficiently and prioritize multiple stakeholders, functions and tasks.
Excellent communication and interpersonal skills; proven ability to take initiative and build strong, productive relationships.
Experience implementing systems, processes, or programs that increase efficiency.
Positive, can-do attitude and willingness to jump into a myriad of projects. Resourceful self-starter that is curious, asks questions and can make logical, proactive decisions in a fast-paced and demanding environment.
Extreme attention to detail, organized and responsive.
Embrace and spread the Snowflake culture which revolves around our values
Generally tech savvy
Experience working with all levels of management, employees, vendors, and customers
We’re looking for people who share our passion for ground-breaking technology and want to create a lasting future for you and Snowflake.
Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
