Why This Job is Featured on The SaaS Jobs
Creator Community Growth stands out as a modern SaaS growth role at the intersection of product-led adoption and creator ecosystems. ElevenLabs operates as an AI product company with multiple platforms, which makes community work less about brand presence and more about shaping how different user segments discover, trial, and integrate a tool into real workflows. The remit spans online and in-person touchpoints, reflecting how SaaS distribution increasingly blends self-serve onboarding with credible peer communities.
For a SaaS career, this position builds durable skills in repeatable program design, segmentation, and feedback loops between users and internal teams. The emphasis on reporting cadence and community insights signals a metrics-aware approach that translates well across SaaS functions, especially growth, lifecycle marketing, and product community. Experience defining an ICP through real-world engagement is particularly transferable in SaaS, where retention and expansion often depend on tightening fit, not just top-of-funnel volume.
This role fits someone who operates autonomously, enjoys relationship-heavy work, and can switch between facilitation, analysis, and execution without heavy process. It will suit a professional who is already conversant in creator and AI tooling spaces and prefers roles where external signal gathering directly informs product and go-to-market decisions.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
In this role, you will
Build scalable community and ambassador programs and repeatable frameworks that grow the creator ecosystem beyond your own direct reach.
Develop lasting relationships with creators, studios, agencies, and community leaders, becoming a trusted presence in those spaces.
Host and lead creator workshops with brands, agencies, marketing teams, and independent creators across ElevenLabs' creative suite - voice, music, image, and video.
Use data and community insights to track growth, identify what is resonating, and scale what works. Establish a regular reporting cadence and feed what you are hearing directly into product and growth teams.
Represent ElevenLabs at IRL creative meetups, AI events, industry conferences, and community gatherings across the US, and plan owned events ranging from intimate creator dinners to larger community meetups.
Help define and evolve the creator ICP as you learn what types of creators get the most value from ElevenLabs tools and convert into long-term users. Represent the voice of the creator community in internal planning, roadmap discussions, and launch strategy.
Travel regularly across the US for events, workshops, and community activations (up to 50% of your time).
You will thrive in this role if you
Are already embedded in creative and AI creative communities. You know the people, the platforms, the events, and the conversations that matter.
Have hands-on experience with AI creative tooling - you actively use tools like ElevenLabs or similar platforms in your own work and have the portfolio to prove it.
Are comfortable leading a room. You can run a workshop for a brand’s marketing team, speak on a panel, or demo live without needing a script.
Are data-fluent. You track what is working, can read community metrics, and use insights to prioritize where to invest time and energy.
Are high agency and self-directed. You will own your calendar, your relationships, and your outcomes.
Are the kind of person who takes an idea all the way through to execution - you don't just identify the opportunity, you build the plan, run it, and make sure it actually lands.
Bonus
You have an existing audience or community presence - a following, a newsletter, a YouTube channel, or a reputation in a specific creative niche.
You have experience scaling creator programs and running structured workshops or educational programs.
How we work
Impact not job titles: We don’t focus on job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company - from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
Location
This role is remote. The ideal candidate is based in the United States, and preference for candidates based in New York, San Francisco, or Los Angeles.
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