PagerDuty is hiring an experienced Senior Talent Partner in Lisbon to help drive and scale our hiring across Europe and global non-North American regions. Over the past several years, our Lisbon office has grown into one of our key strategic hubs. To support our momentum, we need an in-market talent expert who thrives in a fast-paced environment, navigates high-volume context switching, and acts as a true generalist across all business functions—including Technical/Engineering, Go-To-Market (GTM), Product, and General & Administrative (G&A).
In this role, you will own end-to-end recruitment across non-North American territories, with a primary operational focus on Lisbon and proven, hands-on recruiting experience across Europe. You will also collaborate cross-regionally with North American TA teammates on priority searches as needed.
PagerDuty is a flexible, hybrid workplace. This role requires an in-office presence at our Lisbon office 2 days a week.
Key Responsibilities
- Own and manage the full recruitment lifecycle, ensuring timely and high-quality placements from sourcing through to offer acceptance and onboarding.
- Collaborate with hiring managers to develop tailored sourcing strategies that align with departmental and company-wide hiring needs.
- Source, engage, and assess candidates using a variety of tools and techniques.
- Build and maintain a diverse talent pipeline by proactively identifying high-potential candidates for current and future roles.
- Continuously track and evaluate recruitment metrics to improve process efficiency, candidate quality, and time-to-hire.
- Act as an ambassador for the company's brand, promoting a positive image to candidates and the external community. Engage in employer branding initiatives to enhance the company's reputation as an employer of choice.
Basic Qualifications
- 5+ years of full-cycle recruiting experience in a high-growth SaaS, enterprise software, or fast-paced technology environment.
- Hands-on experience recruiting across multiple disciplines (Engineering/Product, Sales/GTM, and G&A) across France, Germany, or the UK (London).
- Deep proficiency with modern ATS platforms (ideally Greenhouse) and sourcing platforms (LinkedIn Recruiter).
- Language: Professional fluency in English (written and spoken).
Preferred Qualifications
- Deep connection to the Lisbon/Portugal talent ecosystem and local business landscape; proficiency in Portuguese is strongly preferred.
- Fluency in leveraging AI-enabled recruiting workflows and tools (e.g., automated sourcing assistants, candidate messaging platforms, pipeline analytics) with strong human oversight for quality and accuracy.
- Demonstrated ability to build consensus across matrixed teams, resolve competing priorities, and guide hiring managers through complex candidate negotiations.
- Experience creating structured, data-informed presentations and pipeline reports (Google Sheets, Google Slides, or Dashboards) to inform cross-functional leadership.
- Solid understanding of recruitment compliance, data privacy (e.g., GDPR), and structured, audit-ready hiring processes within a publicly traded organization.
