Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Position: Analyst, Reconciliation
Location: Manila, Philippines
Summary:
The Analyst reports to the Reconciliation Associate Manager and will be responsible for Reconciliation functions and other duties as assigned.
Key Responsibilities:
The primary responsibilities for this role include but are not limited to:
- Perform bank reconciliations in a regular basis, providing clear instructions to the Cash Team on adjustments needed (e.g., journal entries for unrecorded payments or bank charges).
- Prepare and analyze balance sheet accounts every month-end and quarter-end in an accurate and timely manner.
- Helps to identify and resolve discrepancies found in reconciliations.
- Ensures balance sheet reconciliations adheres to corporate policy, local statutory & US GAAP standards, and established controls.
- Collaborate with internal teams to improve reconciliation processes.
- Assists with audit by providing supporting records and documentation.
- Other tasks to be assigned.
Requirements:
- Bachelor’s Degree (BS/BA) or equivalent in Accounting from a reputable college or university; CPA preferred but not required
- At least two to three years relevant experience in Balance Sheet Reconciliations
- Strong accounting background, knowledge in IFRS and/or US GAAP
- Experience in working with a multinational company, BPO or Shared Services and willing to report in shifting schedules
- Highly analytical with strong problem-solving skills and keen attention to details
- Must have excellent interpersonal skills to effectively work with teammates and offshore contacts
- Average to above average oral and written communication skills
- Proficient in Excel, Word, and Outlook;
- Knowledge in developing macro-programs is an advantage
- Experience in Workday, Blackline, or similar ERP system
- Flexible, assertive, team player with pleasant personality
#LI-JM1
#LI-Hybrid
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.
This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
