📐 About this role
The People operations and workplace experience/facilities manager is responsible for overseeing the day-to-day operations of our New York City office, ensuring a safe, comfortable, and efficient workplace for all employees. This role involves managing facilities, coordinating office services, and implementing initiatives that foster a positive and inclusive work culture. The ideal candidate will have a strong background in facilities management, a keen eye for detail, and a passion for creating exceptional workplace experiences.
🦸🏻♀️ Your responsibilities
Facilities Management:
Oversee the maintenance and upkeep of the office, including coordinating with vendors for cleaning, repairs, and equipment maintenance
Manage office space planning and layout, ensuring optimal use of space and compliance with safety regulations
Coordinate with IT and other departments to ensure all office technology and infrastructure are functioning properly
Handle all aspects of office move management, including planning, budgeting, and execution.
Workplace experience:
Develop and implement programs to enhance employee engagement and satisfaction.
Organize and manage office events, such as team-building activities, wellness programs, and social gatherings.
Ensure the office environment is welcoming and inclusive, fostering a sense of community and belonging.
Manage the office amenities, including kitchen supplies, snacks, and other employee perks
Health and safety:
Ensure compliance with all local, state, and federal health and safety regulations
Develop and maintain emergency preparedness plans and conduct regular safety drills
Oversee the implementation of health and safety protocols, including COVID-19 guidelines and other infectious disease prevention measures
Vendor management:
Select and manage relationships with vendors for office supplies, maintenance, and other services
Negotiate contracts and ensure vendors meet our standards for quality and service
Budget management:
Manage the facilities and workplace experience budget, ensuring cost-effective solutions and staying within financial constraints
Track and report on budget performance and make recommendations for cost savings
Employee support:
Serve as a point of contact for employee concerns and issues related to the office environment
Facilitate the onboarding process for new employees, ensuring a smooth transition into the office
Collaborate with HR to address any workplace issues and improve overall employee experience
Sustainability:
Implement and promote sustainable practices within the office, such as recycling programs and energy-efficient initiatives
Stay informed about the latest trends and best practices in workplace sustainability
⭐️ Is this you?
Bachelor’s degree in Business Administration, Facility Management, or a related field
5+ years of experience in facilities management, workplace experience, or a similar role
Strong project management skills and the ability to handle multiple tasks simultaneously
Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with employees and vendors
Proficiency in Microsoft Office and other relevant software
Knowledge of health and safety regulations and best practices
Experience with budget management and cost control
A proactive and solution-oriented mindset, with a focus on continuous improvement
Ability to work effectively in a fast-paced, dynamic environment
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Home office setup, cell phone, internet
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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