Job Description Summary
More than 100 million users around the globe rely on Cloud Software Group (CSG) to help them adapt, transform, and meet the challenges facing every modern enterprise across private, public, managed and sovereign cloud environments. We enable our customers to evolve, compete and succeed leveraging our software franchises for and across data, automation, insight and collaboration.
About This Team:
The Networking Specialist team is responsible for improving the adoption of NetScaler within CSG Enterprise accounts. With a particular focus on driving the take out of competitive products, the team is key to driving more value to the customer from their platform license.
Job Description/Responsibilities:
Be the primary Sales Engineer for the assigned country/region in support of the sales efforts for Citrix NetScaler solutions.
Creating and delivering technical product demonstrations, presentations, and network designs and support
Participating in consultations and/or product capability assessments with prospects
Creating formal relationships with key decision makers and serving as external spokesperson for Citrix
Develop and maintain a broad knowledge of intelligent application switching issues and trends as they relate to Citrix NetScaler solutions.
Working on issues that impact design/selling success or address proofs of concepts products or technologies
Provides a role within the sales teams in assessing potential application of Citrix products to meet customer’s business needs.
Leverages Business Value and/or Consultative sales process’ toward prospective users to determine product capability assessment and validation as it applies to the technical sales process.
Drive the sales process in partnership with the Account Executive and/or Account Technology Strategist, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship
Ability to present and communicate at an executive level to both customers and prospects alike to articulate the value proposition and help them understand Citrix innovation and strategy.
Gathering technical requirements from customers and aligning those to Citrix solutions, and managing both technical and competitive objections.
Has ability to build and manage complex, multi-product proof of concept solutions for customer evaluations as part of a value engagement process.
Positively influences and willingly contribute to opportunities beyond their own territory assignment.
Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities.
Required Experience/Skills:
5+ years pre-sales experience in a high tech environment
Strong understanding of business processes and their implementation into enterprise applications
Analytical and negotiation skills, particularly at the C-level
Ability to work independently and in a strong team environment, and to deliver on detail as well as strategy
Excellent oral and written communications skills, as well as excellent presentation skills
Possesses a high level of specialized sales and product solution knowledge
Recognized subject matter expert in NetScaler
Requirements (Education, Certification, Training, and Experience)
Bachelor’s degree or equivalent experience
Ability to travel within assigned territory
Requires broad theoretical job knowledge typically obtained through advanced education.
The following certifications (or equivalent) are beneficial but not required: Cisco Certified Network Professional (CCNP) certification, CCDP or similar vendor certification, Citrix Certified Associate – Networking (CCA-N), Citrix Certified Professional – Networking (CCP-N)
Pre-sales consulting experience is required in any of these technology areas: Routers and Switches/ Core Networking, Load Balancers, Security (Web, Email, Content, Firewalls), Data Center (Storage Virtualization, Virtual Switching)
Demonstrated efficiency in system integration.
Ability to troubleshoot complex network environments
Understanding of bandwidth management and quality of service concepts
Optional Experience/Skills:
About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please email us at AskHR@cloud.com for assistance.
