About the Role
Working on the Ideas & Insights team within Global Affairs, this role helps manage a sentiment-tracking and message-testing operation that guides the design of campaign initiatives, the establishment of strategic partnerships, and the generation of positive narratives and news. The Ideas & Insights team also works with existing functions across the organization to connect these efforts to overall operations and strategies, and to explore and develop new proprietary survey research and message-testing tools.
This role will play a critical part in ensuring our research and communications projects are executed with speed, accuracy, and strategic alignment. By managing timelines, coordinating with vendors, and supporting the execution of research and communication of outputs, this person will help bring insights to life and enable the team to focus on what matters most: shaping high-impact strategies grounded in evidence.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Oversee the day-to-day execution of public opinion research and other types of research to help evaluate sentiment and test messages among target audiences
Manage the day-to-day progress of surveys and focus groups, coordinating timelines, procurement, and vendor relationships
Draft planning materials such as research briefs, timelines, and project trackers
Collaborate with cross functional partners to contribute to survey instruments and discussion guides, offering feedback and support
Ensure research findings are delivered on time and ready to share with stakeholders
Oversee organization of research repository in such a way that insights and assets are readily available to the Global Affairs team and partners
Take initiative on operational and communications tasks and grow into areas of strength
You might thrive in this role if you:
Have experience operating at the intersection of innovative technology, politics, public opinion research, and content generation
Have experience in project management, research operations, or communications
Are highly organized and thrive in fast-moving environments with lots of parallel workstreams
Have experience coordinating across multiple teams or stakeholders and managing external partners
Are an excellent writer and communicator, comfortable creating clear and concise materials
Have familiarity with public opinion research, policy, campaigns, or comms environments (preferred)
Are detail-oriented and methodical, but also able to pivot quickly and solve problems as they arise
Are proactive, reliable, and eager to take ownership of tasks big and small
Are comfortable working in ambiguity and figuring things out independently
Have experience working across short, mid-range, and long timelines and supporting editorial or communications teams in fast-paced environments such as media, tech, or politics
Build strong cross-functional relationships and foster alignment across teams to help deliver outcomes
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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