About Gigs
At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.
Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 90 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.
If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.
You’ll join as the Automation Engineer at Gigs, owning the automations layer that lets us work with the real-world messiness of telecom integrations.
Our challenge is this: some of our partners don’t expose all functionality via API. Some actions and data live inside legacy dashboards built for humans, not machines. But our customers expect seamless automation. Your mission is to close this gap – building and maintaining scripts, headless browser flows, and internal agents that turn manual dashboard tasks into reliable, invisible infrastructure.
You’ll work alongside product and engineering to identify gaps, design scalable automations, and own the systems that keep them running. This is a rare, high-trust role where you’ll shape how we do complex automations for years to come.
The Role
- Build and maintain automations that interact with telecom dashboards and other external tools via browser scripting (Playwright, Puppeteer, etc.)
- Automate tasks like logins, 2FA handling, navigation flows, and triggering partner-side actions
- Parse structured and unstructured data from partner dashboards when APIs fall short
- Own the reliability layer: retries, monitoring, alerting, fallback flows, and error tracking
- Create scheduling infrastructure for recurring tasks (e.g. cron jobs, queues, distributed polling)
- Collaborate with operations, product and engineering teams to spec out missing workflows
- Document and evolve our internal “automation framework” and seed the best automation practices at Gigs
- Stay scrappy: debug edge cases, adapt to broken UIs, and ship fast iterations that work in production
- Utilize the latest AI tools: be the evangelist of AI automations and AI agents use at Gigs.
What We Are Looking For
- You have 5+ years of experience building internal tools, scrapers, bots, or automation pipelines
- You’ve worked with browser automation tools like Playwright, Puppeteer, or Selenium
- You’re comfortable managing sessions, handling 2FA, parsing DOMs, and scripting human-like flows
- You’ve shipped backend services that run on schedules, log intelligently, and self-heal
- You’re fluent in Python or JavaScript/TypeScript, and comfortable building CLI tools or lightweight APIs
- You’re pragmatic: you ship fast, you optimize for real-world reliability, and you know when to hack vs. when to engineer
- You’re self-directed, enjoy owning problems, and are motivated by shipping high-leverage work that just works
Bonus Points If:
- You’ve reverse-engineered undocumented APIs or browser network traffic to fill integration gaps
- You’ve built lightweight infrastructure to manage automations at scale
- You’ve worked with AI agents, prompt chains, or LLMs to automate human-like workflows
- You’ve worked in insurance, telecom, fintech, or another environment where systems are fragmented and legacy-bound
- You’ve built internal tooling that replaced manual ops workflows and scaled with the team
Work at Gigs
At Gigs, we know that different work styles and teams thrive in different environments. Some work best remotely, while others rely on in-person collaboration to spark creativity and drive execution. We’re remote-friendly by design, but we also offer hubs for those who need the energy and focus that only in-person collaboration can bring.
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Gigs Pads: Our hubs in San Francisco, London, Amsterdam, and Berlin are vibrant spots where Gigsters connect, collaborate, and create together.
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Gigs Republic: Twice a year, our entire company comes together to strengthen bonds, align on big ideas, and share experiences that fuel our culture and ignite growth.
What We Offer
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, let’s talk.
Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.
