About the Role:
We are seeking an experienced Commercial Sales Representative to join our Commercial sales team. In this role, you will play a crucial part in driving business growth by closing qualified leads and managing existing accounts for expansion opportunities. This position requires a strategic approach to sales development and a proven track record of success in B2B sales.
Key Responsibilities:
- Nurture and close qualified inbound leads through various channels to close high-potential opportunities
- Manage and grow an existing book of business, identifying upsell and cross-sell opportunities
- Conduct strategic outbound prospecting campaigns to generate new business opportunities
- Collaborate closely with SDR team to ensure smooth lead handoffs and successful deal closures
- Maintain accurate records in CRM system and provide regular reporting on pipeline activities
- Research target accounts and develop personalized outreach strategies
- Execute multi-channel prospecting approaches (phone, email, social, etc.)
- Participate in account mapping and territory planning initiatives
Required Qualifications:
- 2+ years of successful SDR/BDR experience, preferably in B2B software/technology sales
- Proven track record of consistently meeting or exceeding quota
- Strong understanding of sales methodologies and buyer journey frameworks
- Excellent verbal and written communication skills
- Proficiency with CRM systems (Salesforce preferred) and sales engagement platforms
- Bachelor's degree or equivalent work experience
- Demonstrated ability to manage multiple priorities and projects simultaneously
Preferred Qualifications:
- Experience in account management or customer success
- Knowledge of commercial business processes and decision-making
- Familiarity with sales intelligence tools and prospecting platforms
- Track record of successful collaboration with enterprise sales teams
- Experience in consultative selling approaches
What You'll Need to Succeed:
- Strong business acumen and ability to understand complex business challenges
- Excellence in discovery and qualification techniques
- Ability to build and maintain relationships with multiple stakeholders
- Strong time management and organizational skills
- Self-motivated with a results-driven mindset
- Adaptability and willingness to learn new technologies and processes
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
This role is expected to come into our Lisbon office once a week, so you can thrive in your new role and fully embrace being a Dutonian!
