Account Development Manager - Italian

Wrike • Remote (Ireland - Remote) • 4d ago

Are you ready to help teams worldwide work smarter with innovative technology? Wrike is seeking an energetic, tech-savvy Account Development Manager 1 (ADM1) to join our high-performing team. In this role, you’ll build relationships with a diverse customer portfolio, identify new opportunities for Wrike adoption, and support customers through onboarding, guidance, and best practices. You’ll play a key role in empowering clients to reach their business goals and maximize their Wrike experience.

If you’re a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges, we want to hear from you!

Proactively identify and qualify opportunities for upsell and cross-sell within the existing customer base to recommend workflow optimizations and drive product adoption.
Running the full sales cycle from engagement through contract generation and close.
Deliver demos or presentations to promote additional features/products to current users.
Monitor customer health metrics and proactively address risk or dissatisfaction.
Serve as the first point of contact for customer questions and basic support issues.
Coordinate with the Renewals team for successful contract renewals.
Managing a portfolio of assigned customers as well as inbound requests, product trials, and leads.
Guiding customers through onboarding, sharing best practices, and leveraging Wrike to meet their unique objectives.
Using Salesforce.com and other sales tools to manage your pipeline, process leads, and track opportunities.

Fluency with English and Italian language skills
1+ years of experience running the full sales cycle in a customer-facing Sales or Customer Success role, prospecting, qualifying, negotiating, and closing
Excellent verbal and written communication skills, with the ability to explain complex ideas in a clear and engaging manner
Business acumen to understand customer objectives and pain points
Strong problem-solving and critical thinking abilities
Passion for continuous learning and improvement
Openness to feedback and a coachable mindset

Standout Qualities:

Experience in work management, project management, or a track record of selling to our ideal customer profiles (ICPs) in Marketing, Professional Services, Manufacturing or Engineering

You’ll join a passionate Account Development Team that values growth, collaboration, and creative problem-solving. Expect daily collaboration with Professional Services, Solution Consultants, Renewals, and Marketing to deliver coordinated and effective solutions to our customers.

Collaborative Culture: Work alongside ambitious, supportive colleagues who celebrate wins together
Comprehensive Training: Structured onboarding and ongoing sales enablement to help you master our product and refine your skills
Work Flexibility: Options for remote work with the support you need to succeed from your home or the office
Competitive Compensation: Base salary plus uncapped commission structure that rewards performance

Growth Opportunities: Clear career progression paths with opportunities to advance into senior account management or leadership roles, based on your performance and goals
25 days of paid vacation
Pension scheme
Life Insurance plan
Health Insurance
Income Protection
Parental leave (26 weeks paid for birth mothers, 4 weeks for non-birth parents)
Bike to Work scheme

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