Why This Job is Featured on The SaaS Jobs
Nexthink sits in a mature B2B SaaS category—digital employee experience (DEX)—where product value depends on reliable data collection across huge fleets of endpoints. This role is featured because it operates at the “edge” of a SaaS platform: the collector/agent layer that must work consistently on Windows, macOS, and Linux while feeding analytics and remediation workflows upstream. In SaaS terms, it is core infrastructure rather than feature delivery, with direct impact on the quality of insights customers see.
For a long-term SaaS engineering career, this kind of work builds depth that transfers across observability, security, IT management, and analytics products. The emphasis on performance, security, and cross-platform behavior mirrors the constraints many enterprise SaaS companies face when scaling to large customer environments. It also develops a strong systems mindset—turning OS-level signals into dependable product capabilities—useful for senior IC and technical leadership paths.
The role best suits experienced engineers who enjoy ambiguous, systems-heavy problems and can take ownership of significant components. It aligns with professionals who prefer rigorous debugging, careful testing, and measured production impact over purely UI- or API-centric work, and who are motivated by platform breadth and long-lived reliability concerns.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Company Description
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
#LI-Hybrid
Job Description
Inside the Nexthink Engineering department, the team you will be joining participates in building what we call the Collectors: the endpoint agents that run on the systems of the millions of employees mentioned above.
In a nutshell, Collectors extract meaningful information about the OS, interpret it, and feed it to our amazing data analytics systems. They also help remediate detected issues and improve users' device experience. Collectors are a complex and critical part of Nexthink products. They require the highest level of reliability and performance on each platform our Collectors currently run: Windows, macOS, and Linux.
• Challenge #1: create comprehensive and reliable solutions
• Challenge #2: do it for several platforms, using all the best from each platform
• Challenge #3: still keep solutions cross-platform where possible
Our engineers are excited to take on broad non-conventional problems and are able to narrow them down to a relevant shape and function. They constantly come up with ideas to improve our product, they prototype them, then see them through in production and measure their impact. All of this with the very high standards of quality, performance and security that are part of our DNA.
Qualifications
• At least 4-10 years of experience in software development.
• Very good demonstrable understanding of operating systems internals.
• Experience in software development on Windows and/or macOS platforms close to OS level.
• You are fluent in C++, preferably up to date with the latest standard iterations.
• Proven experience leading or being an important contributor to one or more significant projects.
• Consistently write concise and very well-tested code.
• You can navigate and debug complex code using the tools available and have very strong attention to detail.
• You can do OS-level research.
• Experience in kernel-mode software development is an advantage.
• Experience in multi-platform/cross-platform development, especially on Windows and macOS platforms, is also an advantage.
• You enjoy working in a dynamic environment, and you are result-oriented.
• You are a problem solver and like challenging tasks.
• You communicate clearly and concisely in English.
Additional Information
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:
🩺 Health insurance through our partnership with ACKO, including OPD coverage for dental, vision, health check-ups, consultations, and pharmacy expenses.
🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer). Plus, company-paid bank holidays (12), sick days (10-30), bereavement leave (5), and 3 days per year for volunteering.
🛡️ Stay covered against accidents, bodily injuries, and disabilities with our personal accident insurance policy, providing assurance with coverage up to three times your annual CTC.
🍼 New mothers are entitled to up to 26 weeks of maternity leave, with the flexibility to use up to 8 weeks before the expected delivery and the remaining 18 weeks after. Birth fathers can take 6 weeks of paternity leave, while adoptive parents are eligible for 26 weeks of leave for mothers and 6 weeks for fathers.
💰 Under the Payment of Gratuity Act, receive gratuity at the rate of 15 days of basic pay for every completed year of service, provided you've been employed by the company for a minimum of 5 years. Gratuity is payable at retirement or resignation based on your last drawn basic pay.
Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.
