Why This Job is Featured on The SaaS Jobs
In a SaaS company built around revenue intelligence, Trust and Legal functions sit close to product, security, and go-to-market execution. This Senior Administrative Assistant role is notable because it supports two leaders whose work often intersects with customer assurance, risk management, and internal governance—areas that shape how SaaS platforms operate at scale and under scrutiny.
For a SaaS career, the value is in learning how executive priorities translate into operating rhythms across multiple stakeholder groups. The remit spans complex scheduling, travel, meeting cadences, and action tracking, plus coordination with IT, Security, and Legal. That combination develops fluency in cross-functional dependency management and in the systems that keep distributed teams aligned—transferable strengths across many SaaS operators, not just administrative tracks.
This position suits an experienced operator who prefers structured execution, anticipates needs in ambiguous situations, and enjoys improving workflows rather than simply maintaining them. It fits someone who wants proximity to senior decision-making without owning the decisions, and who is comfortable being a central point of contact across internal and external parties in an on-site San Francisco environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.
As a Senior Administrative Assistant, you will provide high-quality operational and administrative support to the CTrO and CLO. You will report directly to the Senior Executive Assistant to the CFO and will partner closely with her on special projects and cross-functional coordination. This role is hands-on, detailed-oriented, and critical to ensuring smooth day-to-day operations across the Trust and Legal Organization.
RESPONSIBILITIES
Administrative Support
- Manage complex calendars, including being the point person for scheduling meetings and prioritizing competing needs.
- Arrange domestic and international travel, including itineraries, logistics, and expense submission.
- Prepare meeting materials, All-hand presentations, and follow-up communications.
- Serve as the primary point of contact for internal and external stakeholders.
Operational Coordination
- Organize and execute meetings, including agenda, logistics, notes, and action-item tracking.
- Support planning and coordination of org-wide rhythms, including leadership meetings and offsites.
- Coordinate destination-based offsites which typically require travel for planning and offsite support.
- Partner with IT, Security, and Legal teams to track tasks, support cross-functional initiatives, and maintain alignment.
- Help maintain team processes, documentation, and workflows to ensure smooth operations.
Team & Workflow Enablement
- Improve administrative systems, scheduling processes, and team workflows for efficiency.
- Support onboarding logistics for new senior leaders within the organization
- Build and maintain strong relationships with the broader administrative team to ensure consistency, collaboration, and shared best practices
Collaboration With Senior Executive Assistant
- Report to and collaborate closely with the Senior Executive Assistant to the CFO.
- Provide support on special projects, cross-functional initiatives, and company-wide operational efforts led by the Senior Executive Assistant
- Align on priorities, ensure consistent communication standards, and contribute to administrative best practices the executive support function.
QUALIFICATIONS
- 2-4 years of experience, supporting senior or executive-level leaders
- Experience working with IT, Security, and Legal ++
- Proven judgment and ability to anticipate needs in ambiguous settings.
- Excellent communication, organization, and cross-functional collaboration skills.
- Advanced knowledge of Google Workspace, Slack, Navan, Expensify and Asana.
Level Indicators
- Scope: Provides administrative and operational supports to the CTrO and CLO
- Focus: Calendar, logistics, coordination, and execution of day-to-day operations
- Autonomy: Operates independently on defined priorities while aligning closely with the Senior Executive Assistant
- Complexity: Balances multiple leaders, stakeholders, and operational workflows
- Impact: Enhances executive efficiency and strengthens administrative operations across Trust, Legal, and Finance support functions
PERKS & BENEFITS
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
The annual salary hiring range for this position is $110,000 - $125,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
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