Why This Job is Featured on The SaaS Jobs
Technical Program Management is a leverage role in SaaS because it sits at the intersection of product intent, engineering execution, and customer-facing commitments. In a cloud-based access and security context, delivery discipline matters: roadmap coordination, backlog hygiene, and cross-team alignment directly influence how reliably a SaaS platform ships changes and maintains quality over time.
For a SaaS career, this kind of remit builds durable operating skills that translate across companies: turning ambiguous requirements into actionable plans, managing dependencies through the development lifecycle, and keeping outcomes tied to business objectives rather than activity. The emphasis on Agile coaching across frameworks (Scrum plus Kanban/XP/SAFe) also reflects a common reality in SaaS organisations—teams often blend methods as they scale, and program leaders are expected to guide that evolution while protecting predictability.
This role tends to suit practitioners who enjoy systems-level problem solving and influencing without formal authority—someone comfortable facilitating collaboration, surfacing risks early, and working with leadership on delivery strategy. It also fits professionals who can bridge technical detail (cloud, APIs, Git) with stakeholder communication, especially in environments where external commitments and internal execution must stay tightly aligned.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Summary
As a Technical Program Manager at Britive, you will be expected to not just ensure that Scrum is applied and practiced in letter and in spirit, but also coach teams in achieving a high-performance state that allows them to deliver with high standards of quality, repeatably. More importantly, you are expected to understand Agile and its ethos, and then apply practices from other Agile frameworks such as Kanban, XP, SAFe to complement Scrum.
Ultimately, you’ll help create self-managing and cross-functional teams that are flexible and productive during sprints. You should have true knowledge of the Scrum framework, with a focus on what new learnings the Scrum Guide provides with every revision. You’ll also need the ability to coordinate people and projects with a focus on business objectives.
Responsibilities
- Develop comprehensive project plans that merge customer requirements with company goals.
- Responsible for the overall development life cycle of the solution and managing complex projects with significant visibility and impact.
- Ensure teams are building deliverables that are high-value and high-quality, at a consistent and sustainable pace.
- Ensure effective use and continuous adoption of Agile principles: scrum, sprint, refinement, healthy backlog, grooming and planning.
- Communicate proactively with all involved teams to follow the best software development practices, identify problems and create solutions, to deliver high quality software.
- Work with leadership team, to develop a delivery strategy and road map.
- Prioritization, Project planning, Stakeholder management and tracking of external commitments.
- Facilitate internal communication, effective collaboration, and conflict resolution.
- Ensure effective Product Backlog management with an emphasis on clear and concise Product Backlog items.
- Facilitating stakeholder collaboration as requested or needed.
- Vendor Management (Compliance, SOW, Timesheets, etc.)
Requirements:
- PMP or Agile Scrum Master certification is good to have.
- Understanding of Cloud (AWS or Azure), API’s, Git/GitHub, Cloud services.
- Excellent communication skills and a great team player.
- Bachelor’s degree in Computer Science or equivalent combination of technical education and work experience.
- 5+ years of Project Management experience and as a technical contributor.
- Ability to manage multiple competing priorities in a fast-paced, globally distributed, dynamic, cloud-based ecosystem.
- Strong JIRA skills with sharp attention to details.
- Strong business and technical vision
- Excellent problem-solving skills
