Why This Job is Featured on The SaaS Jobs
This Backend/Infrastructure engineering role sits in a core layer of modern enterprise SaaS: building cloud-native systems that make workplace knowledge searchable and permissions-aware across many sources. The problem space—indexing, storage, latency, and security in a multi-tenant context—maps closely to the technical realities of SaaS products that must be reliable at scale while remaining cost-conscious.
For a SaaS career, the value is in developing judgment across the full lifecycle of platform work: architecture, design documentation, production rollout, and operational ownership. The description points to exposure to distributed systems, observability, and deployment across multiple cloud environments—experience that tends to transfer well across infrastructure, platform, and backend roles in SaaS companies where uptime, performance, and data access controls are defining product features.
The role is best suited to engineers who prefer tackling ambiguous infrastructure problems and iterating from first principles to production-grade solutions. It also signals a fit for professionals who enjoy collaborating on roadmap prioritization and raising engineering standards through design reviews, testing discipline, and mentoring—whether as an established mid-level engineer or someone stepping into broader technical ownership.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role:
Glean is looking for Backend/Infrastructure engineers to build a highly performant, scalable, secure, permissions-aware system that makes all the relevant enterprise knowledge readily available to employees in all contexts of their work. The role provides ample opportunities to work on various aspects of building a modern cloud-native application stack using the latest best practices - examples of some technical challenges you can work on are building a scalable, reliable distributed system and underlying storage, a unified application framework and data model that makes it easy to index diverse sources of information, end-to-end aspects of security - application layer, platform layer as well as IT security, laser focus on making the experience feel instant, while at the same time balancing the system cost implications, and tooling for comprehensive monitoring and deployment of the system in multiple cloud environments.
You will:
- Own impactful infrastructure problems from inception and architecture to production launch
- Write well thought out design documents and robust, high-quality and well-tested code
- Work collaboratively with a strong team to identify the most impactful projects we should be prioritizing in our roadmap
- Mentor more junior engineers or learn from battle tested ones
About you:
- BA/BS in computer science, or related degree
- Minimum 3+ years of experience working on infrastructure for distributed systems or cloud-native applications
- Thrive in a customer-focused, tight-nit and cross-functional environment - being a team player and willing to take on whatever is most impactful for the company is a must
- A proactive and positive attitude to lead, learn, troubleshoot and take ownership of both small tasks and large features
- Strong coding skills (for example in Go/Python/Java/C++ etc) with an emphasis on designing for reliability and scale, and writing well-tested components
- Familiarity with cloud native development practices in GCP/AWS/Azure is a plus
Compensation & Benefits:
We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
