Why This Job is Featured on The SaaS Jobs
This Technical Solutions Specialist role sits at the intersection of product, sales, and customer outcomes—an increasingly important seam in SaaS as vendors differentiate on implementation quality and time-to-value, not just features. In a platform like Dropbox Business, technical guidance often becomes part of the commercial motion, shaping how organizations evaluate, adopt, and expand usage across teams.
For SaaS career building, the role offers durable exposure to how revenue teams operate alongside technical stakeholders: translating product capabilities into workable solutions, supporting enablement, and informing planning through performance insights. That mix tends to compound over time because it develops fluency in the full customer lifecycle—from pre-sales discovery through adoption and ongoing account growth—while strengthening judgment about what scales in repeatable go-to-market processes.
This position is best suited to professionals who enjoy structured problem-solving in customer-facing contexts and who can communicate clearly across technical and non-technical audiences. It fits someone who wants a front-row view of how a mature SaaS organization coordinates sales execution, channel motions, and customer success activities, while remaining close enough to the product to influence practical deployment decisions.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
The Dropbox Sales and Channel Team brings the power of enlightened work to organizations worldwide. We develop relationships that transform how companies collaborate and stories that shape how they see Dropbox. We don’t just sell products—we create partnerships that help companies leverage Dropbox Business to ignite new ways of working. From crafting sales strategies to analyzing business performance, we work with senior leaders to develop insights, identify opportunities, and do the planning and execution necessary to drive growth. If you're excited about creating partnerships inside the organization and out, join the Sales team.
Areas of work include Sales Enablement, Sales Analytics, Customer Success, Account Management, Business Development, Channel Partnerships, Enterprise Sales, and Sales Operations.
