Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Genesys is seeking a Creative Project Manager to support our dynamic team of brand designers, art directors, video producers, animators, and marketing creatives. Reporting into the Sr. Manager of Creative Enablement, the Creative Project Manager is equal parts strategic creative mechanics and hands-on Asana management. You’ll collaborate with creative leadership, the marketing PMO, and cross-functional teams to keep the creative process running smoothly while enabling the team to focus on producing exceptional work.
Responsibilities:
Team Operations: Partner with Senior Manger to support and apply processes, creative briefs, tools, and workflows to help the creative teams operate efficiently and collaborate seamlessly across projects.
Creative Resourcing & Timeline Management: Track project timelines and team assignments in Asana, flagging potential capacity issues or scheduling conflicts to Senior Manager.Monitor capacity, turnaround times, and utilization to ensure deadlines are met at a sustainable and efficient pace.
Global Calendar Planning: Partner with manager to develop, maintain, and govern a unified, company-wide calendar that aligns with key initiatives, product releases, events, and internal milestones.
Requirements:
Interdisciplinary Understanding: Recognizing the nuances of video production, motion graphics, marketing design, and traditional design, and adjusting workflows to accommodate their unique needs.
Bonus Qualifications:
A background in a creative discipline, such as design, animation, or video production, to better understand team needs.
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$83,000.00 - $154,200.00
Benefits:
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Click here to view a summary overview of our Benefits.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
