Why This Job is Featured on The SaaS Jobs
Email remains a durable channel in SaaS marketing stacks, and this role sits at the intersection of two major platform shifts: omnichannel orchestration and generative AI embedded in workflow tools. Attentive operates as a marketing technology SaaS with broad customer reach, which typically means product decisions must account for multi-tenant scale, reliability, and measurable downstream impact for marketers rather than isolated feature delivery.
For a SaaS product manager, the career value here is in building AI-assisted capabilities that must translate into repeatable outcomes: improved content creation, optimization loops, and performance measurement. Work that blends experimentation with data science and engineering collaboration tends to sharpen core SaaS muscles—instrumentation, iteration, and roadmap trade-offs—while also developing a practical understanding of how AI features are evaluated, governed, and adopted by non-technical users.
This is best suited to a PM who enjoys ambiguity in early product shaping, can bridge technical and customer-facing perspectives, and prefers decisions grounded in evidence over opinion. It also fits someone who wants their product scope to span discovery through scaling, with regular exposure to cross-functional partners and customer-informed problem framing.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.
About the Role
As Attentive continues to expand our omnichannel personalization platform, email remains one of our most powerful and strategic product areas. We are investing in a next-generation solution that uses generative AI to create, optimize, and scale email content. We’re looking for a Senior Product Manager to lead this initiative—someone who can transform advanced AI capabilities into intuitive, high-performing email experiences for our customers.
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What You’ll Accomplish- Lead the development of a new AI-powered email content creation product, transforming how marketers build and personalize campaigns
- Create high-conversion shopping and messaging experiences by leveraging AI-driven insights and dynamic content generation
- Drive rapid experimentation across engineering, data science, analytics, and design to validate ideas and measure impact
- Apply generative AI and predictive modeling to individualize content, optimize timing, and improve message performance
- Partner with clients and internal teams to uncover user needs, capture insights, and translate them into a clear product roadmap
Your Expertise- You have 4+ years of product management experience, including shipping high-impact products from discovery through scaling
- You have experience working with AI/ML, content generation, or marketing technology products, within email or personalization
- You approach problems analytically and experimentally, using data and insights to guide decisions and accelerate learning
- You are creative, user-obsessed, and able to translate marketer needs into intuitive product experiences
- You communicate clearly with both technical and non-technical partners and thrive in fast-moving, ambiguous environments
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You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full time position is $175,000 - $219,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-BH1
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
