Why This Job is Featured on The SaaS Jobs
This listing stands out in a SaaS context because it sits at the intersection of software-enabled operations and in‑person commerce. Leap positions its “platform” as the layer that helps brands run modern stores alongside e‑commerce, making the role a practical window into how SaaS concepts translate into physical retail workflows—appointments, order fulfillment, and customer experience execution supported by tools rather than manual processes.
For SaaS-minded professionals, the career value is in developing fluency with frontline data and systems that often feed broader revenue and retention motions. Working with POS and Shopify-style platforms builds comfort with operational tooling, process adherence, and issue resolution—experience that maps to customer support, implementations, retail-tech operations, or customer success in software companies serving commerce. Exposure to multiple brands under one operator can also sharpen pattern recognition around what drives conversion and repeat purchasing.
This role is best suited to someone who prefers structured, customer-facing work and enjoys translating product knowledge into clear guidance. It fits an early-career profile or a career-switcher looking to build credibility with commerce technology, especially in an on-site environment where execution and consistency matter.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Leap Powered Brands: Ring Concierge, Frank and Oak, Naadam, Something Navy, Goodlife, Mack Weldon, UpWest, Public Rec, Vincero, Yoga Democracy
Leap develops and operates modern physical retail stores for emerging brands. Via the Leap platform, brands rapidly deploy efficient, modern stores that work in concert with their e-commerce customer experiences. Brand stores powered by Leap deliver outstanding customer experience and powerful insights that enable emerging brands to grow and innovate more quickly and more profitably, with significantly less risk. We're excited by the opportunity to reinvent retail for the next generation of leading brands and consumers.
About the brand:
INSPIRED BY THE GAME OF GOLF
Malbon was born in Los Angeles during a transformative chapter in Stephen and Erica Malbon’s lives: parenthood. During this time, golf became more than just a game; it became a source of connection and purpose, providing a sense of grounding amidst a period of change. As their love for the sport deepened, they recognized both the beauty of its traditions and the opportunity to evolve them for a modern audience. Stephen and Erica sought to honor the heritage of golf while opening it up to a broader community, blending time-honored values with a fresh, creative spirit. Determined to push the game forward, they infused golf with the energy of fashion, music, art, and lifestyle sports. Their goal was to make golf inclusive and relevant to a new generation.
Leap is currently looking for a Part-Time Sales Associates to join our Malbon. As a sales associate, you will help build out this exciting new retail model for Leap, while gaining first hand exposure to various prominent and exciting brands. You will not only provide an exceptional shopping experience in-store, but assist customers virtually on an appointment basis and fulfill orders out of the store and ship to customers directly. You will take pride and ownership in being part of the best team and know that you are an integral part in shaping the next frontier of brick and mortar retail.
Sales Associate Profile:
- You're excited to work with emerging brands
- You have experience working with customers and motivated to help them through their retail experience from start to finish
- You’re a natural problem solver
- You enjoy a collaborative and supportive work environment
- You place value on being a self-starter with an entrepreneurial spirit
- You'd describe yourself as positive, passionate about fashion, high energy, and eager to learn
- You're excited to increase brand exposure in your personal market
- Comfortable learning and or operating retail technology and platforms (POS,Shopify, Ticket scanners)
- You're able to work a retail schedule, including nights, weekends, and holidays
Sales Associate Objective:
- As a store associate you will play a key role in creating a memorable experience for customers
- Directly impact the business by assisting in driving and meeting daily sales goals
- Maintain current knowledge of brand standards and merchandise
- Resolve customer issues with proactive positive impact
- Participate in general store maintenance (fitting rooms, sales floor, inventory room, etc.)
- Assist with special brand store events
- Provide additional support to surrounding brands as needed
- Comfortable working with/using a ladder and lifting a maximum of 50lbs.
Leap Assets:
- Career growth opportunities
- Exceptional employee discount on product
- Continued education (e-learning and training)
- Flexible working hours/schedules
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
