Why This Job is Featured on The SaaS Jobs
This Principal Recruiter role stands out in SaaS because it sits close to the revenue engine: hiring for Customer Success and Go-to-Market is often where B2B SaaS companies translate product adoption into retention and expansion. The emphasis on retail media, advertising, and e-commerce backgrounds also signals a SaaS business operating in a domain where platform economics, data-driven workflows, and buyer sophistication tend to shape hiring profiles and evaluation criteria.
From a SaaS career perspective, the remit offers a practical view of how commercial and technical teams scale in parallel. Owning full-cycle recruiting for CS and GTM while supporting pipeline work for Engineering and Product builds fluency across the org chart—useful experience for senior talent roles in SaaS where headcount planning, stakeholder management, and prioritization across functions are daily realities. It also develops pattern recognition around what “good” looks like in both customer-facing and builder roles.
This position is best suited to an experienced recruiter who prefers end-to-end ownership and structured collaboration with hiring managers. It fits someone who enjoys operating onsite with high touch coordination and who wants to stay close to hiring decisions that directly impact customer outcomes and go-to-market execution in a B2B SaaS environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
The Role:
We’re looking for a Principal Recruiter, preferably with experience hiring in the retail media, advertising, or e-commerce industries. Bonus points for those who have previously operated within Series D or earlier B2B SaaS startups. This role will support full-cycle recruitment for key positions, particularly within our Customer Success and Go-to-Market orgs, while assisting with sourcing and application review for technology roles (Engineering and Product).
Location:
This is an onsite role, based out of our Mountain View, CA headquarters. If hired, you will be expected to work from the office 5 days per week.
What You'll Do:
- Full-Cycle Recruiting: Own the entire recruitment process for roles in our Customer Success and GTM teams. This includes intake meetings, sourcing, interviewing, coordinating, and offer management.
- Industry-Focused Sourcing: Prioritize candidates experienced in retail media, advertising, and e-commerce. Leverage LinkedIn Recruiter, the company ATS, and other tools to identify candidates who understand the complexities of our space.
- Startup and AI Acumen: Target candidates who have thrived in our unique environment. Recognize the specific demands of scaling teams in high-growth settings.
- Tech Recruiting Support: Provide sourcing and application review for engineering and product roles, ensuring a steady pipeline for our technology organization.
- Phone Screens and Scheduling: Conduct initial phone interviews across U.S. and U.K. roles and coordinate further interviews with hiring managers, maintaining a smooth candidate experience.
- Collaboration: Partner with hiring managers and the wider Talent Acquisition team to understand job requirements, establish search strategies, and ensure consistent communication throughout the hiring process.
What You'll Bring:
- 8+ Years of Recruiting Experience: Demonstrated success in full-cycle recruiting, ideally within retail media, advertising, e-commerce, or B2B SaaS sectors.
- Adaptability: We’re a lean team, so a willingness to wear multiple hats and truly work full cycle is crucial.
- Knowledge of Technical and Commercial Roles: Ability to understand and recruit for both technical (engineering, product) and non-technical (Customer Success, GTM) roles.
- Startup Experience: Experience in a startup environment, preferably within the B2B SaaS space, ensuring familiarity with fast-paced growth and scaling challenges.
- Communication and Coordination Skills: Strong interpersonal skills, capable of maintaining a positive candidate experience while managing multiple requisitions and stakeholders.
Benefits & Perks:
The typical base pay range for this role across the US is: $147,200 - $184,000/per year. In addition to salary, there is a 15%-20% annual cash bonus, along with an equity package provided as high potential pre-IPO stock options.
This base pay range may be inclusive of several career levels at CommerceIQ and will be narrowed based on a number of factors including the candidate’s experience, qualifications, and location.
Base salary is just one part of your total rewards package at CommerceIQ. You may also be eligible for long-term incentives, in the form of company stock options, as well as potential discretionary bonuses. You will also receive access to:
- Comprehensive medical, vision, and dental coverage
- A 401(k)-retirement plan
- Short & long-term disability insurance
- Life insurance
- Paid parental leave
- Monthly reimbursements for gym, phone, and internet
- 10+ paid company holidays in each calendar year and unlimited PTO
Check out our LinkedIn page to learn more about what it’s like to work at CommerceIQ!