Why This Job is Featured on The SaaS Jobs
Channel-led growth remains a defining route to scale for many SaaS companies, particularly in security where buyers often rely on trusted local resellers and distributors. This Channel Account Manager remit is notable because it concentrates on building and operationalising a Middle East partner ecosystem—work that directly influences market coverage, pipeline creation, and how a vendor is represented across multiple countries and routes to market.
From a SaaS career standpoint, channel roles like this develop a durable toolkit: partner recruitment, enablement motions, joint go-to-market planning, and performance management against clear commercial targets. The emphasis on setting program guidelines, measuring partner outcomes, and acting as a regional subject-matter expert aligns with how modern SaaS partner organisations professionalise distribution and create repeatable playbooks that can transfer across products and geographies.
This role suits professionals who prefer influence through indirect sales and who are comfortable coordinating across internal sales stakeholders and external partner executives. It will appeal to someone who enjoys building structured partner plans, balancing relationship depth with operational discipline, and navigating the realities of regional execution while working remotely from Dubai.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role
We’re seeking a Channel Account Manager for the Middle East to drive partner acquisition and regional scale through distributors and resellers. In this role, you will define and execute a Middle East channel recruitment strategy, identifying, onboarding, and enabling distribution partners and value-added resellers (VARs), while expanding high-performing reseller relationships. You bring strong experience building distributor-led channel ecosystems across Middle East and working closely with local and regional resellers to accelerate market coverage, pipeline creation, and revenue growth.
What You'll Do
Evangelize, enable and develop go-to-market strategies with the channel community
Manage a portfolio of high performing channel partners to achieve partnership goals including sales objectives and marketing activities
Serve as the SME for all partner related activity within your sales regions
Be a trusted advisor and business partner to the Cyberhaven sales team
Develop best practices to engage with channel partners, escalate issues and set clear expectations with partners on working with Cyberhaven
Develop partner specific account plans to include annual & quarterly goals, marketing support, requirements, etc.
Adhere to and support various program guidelines, rules, and measures
Measure and report on the success of partners
Help with recruitment, training, and on-boarding of new partners
Measured on: DR goals, Pipeline goals
Who You Are
We are looking for an individual who understands the channel business and how to grow and manage a region. In addition to enabling partners, you will be responsible for driving marketing activities with your partners to increase brand awareness and product adoption and will serve as the conduit for inbound and outbound requests from sales for all partners.
10+ years of industry experience within channel partnerships, sales, marketing, business development
5+ years of channel sales/management experience in the SaaS space
Ability to create and present business plans, track and articulate program progress, develop and document program guidelines for distribution throughout the organization (all levels) and for external use
Working knowledge of security and SaaS solutions
Bachelor’s Degree preferred
Ability to travel up to 50%
Joining Cyberhaven is a chance to revolutionize data security. Traditional tools fall short, but we’ve reimagined protection with AI-enabled data lineage that analyzes billions of workflows to understand data, detect risk, and stop threats. Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, alongside experts driven to help customers protect their most valuable information.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
