Why This Job is Featured on The SaaS Jobs
Privacy and marketing compliance sit at the heart of modern SaaS operations, where product telemetry, customer data flows, and go-to-market execution intersect. This Senior Corporate Counsel role is notable because it blends program-building for global privacy with day-to-day enablement for commercial and marketing teams—work that tends to be highly cross-functional in subscription software businesses. The hybrid expectation in San Francisco also signals close partnership with stakeholders who move quickly between product, security, and revenue decisions.
For a SaaS legal career, the long-term value is in learning how privacy requirements translate into scalable processes: self-serve resources, training, tooling, and repeatable contract guidance. The remit spans customer deal support (including DPAs and questionnaires), marketing/adtech considerations, and “privacy by design” collaboration with engineering and product—experience that transfers across SaaS categories as regulations evolve and buyers scrutinize vendor risk.
This role fits a counsel who enjoys being embedded with operators rather than working only on isolated legal reviews. It will suit someone comfortable translating between legal frameworks and technical realities, prioritizing across multiple workstreams, and acting as a pragmatic advisor to teams balancing growth initiatives with trust and compliance obligations.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Job:
PagerDuty is seeking an experienced attorney with a strong privacy, data protection, and marketing/advertising background to join our Legal team. The ideal candidate has shown the ability to build deep expertise in privacy, marketing, and advertising law, and to effectively build trusted relationships with internal stakeholders. This person is also a highly motivated team player who loves to learn and is excited to make an immediate impact to the company’s values and growth, with the ability to think ahead, see around corners, and help prepare for the privacy landscape of the future.
This role is expected to come into the San Francisco office 2 days per week as part of PagerDuty’s hybrid work model, so you can thrive in your new role and fully embrace being a Dutonian!
What You’ll Do:
- Scale, and mature PagerDuty’s global privacy program, including planning and implementing self-help resources, training, tools and systems.
- Support revenue objectives by collaborating with our Commercial Legal and Deal Desk teams to provide clear and concise counsel on privacy issues for customer deals, including DPAs and questionnaires.
- Support PagerDuty’s marketing initiatives by providing practical legal advice on a wide range of marketing and advertising legal issues, including issues that have a privacy overlap.
- Learn and understand PagerDuty’s business and technical operations and develop solutions to legal issues that take the above into account.
- Collaborate across the company (including partnership with Product Counsel, Procurement Counsel, Security Managers, Engineers, Product Managers, and IT managers) to support a variety of privacy matters and initiatives; such as data mapping, privacy by design, impact assessments, vendor data protection, privacy notices and policies, subject access requests, and incident response.
- Maintain awareness of the privacy and marketing/advertising legal landscape as PagerDuty’s subject matter expert, collaborating with outside counsel as needed on complex, higher-risk matters.
- Monitor and analyze emerging privacy,data protection, marketing, and advertising laws, regulations, enforcement activity, trends and industry best practices.
- Collaborate to develop PagerDuty’s public policy position in privacy, data protection, marketing and advertising.
- Advise on likely trends and best practices to prepare for the future.
- Support non-privacy projects based on business priorities as a legal generalist, learning new areas of law as needed. Projects may include non-privacy product counseling areas, dispute resolution, or IP matters.
Basic Qualifications:
- A law degree and active membership in at least one U.S. state bar in good standing.
- Authorization to practice law in the state where you will be based, or eligibility to become authorized (e.g., eligible to register for an in-house counsel status in a state that offers such status).
- 6+ years of applicable legal experience at a leading law firm, in-house legal department, or governmental agency.
- 3+ years of hands-on privacy experience.
Preferred Qualifications:
- Deep experience in privacy, including experience in GDPR, CCPA, CIPA and, ideally, other privacy frameworks as well.
- Solid experience advising on marketing and advertising legal issues, including reviewing marketing claims, adtech implementation, marketing consents, and contest rules.
- Passionate about issues that lie at the intersection of law and technology, including understanding the technical details.
- Experience in litigation, M&A deals, regulatory inquiries, product counseling, or IP.
- Successful ability to investigate, analyze, and solve complex legal issues, and develop practical risk mitigation options.
- Demonstrated ability to concisely, accurately, and clearly explain legal considerations with context to a wide range of audiences, both orally and in writing, including translating between legal frameworks and technical details.
- History of building collaborative relationships and catalyzing others.
- Ability to envision and lead complex projects to successful completion, and to manage multiple projects at once, ensuring focus on the highest priority needs.
- Proven track record of identifying the most important issues, explaining why they matter, and developing practical solutions.
- Demonstrated ability to act on the best information available and manage uncertainty, including in areas of newly emerging and evolving laws.
- Desire to learn, a strong work ethic, a high level of integrity, and dedication to providing top-notch legal counsel.
- Team player-mindset with a positive attitude, a love of solving problems, and a passion for delighting customers and earning their trust.
The base salary range for this position is 164,000 - 276,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
