Why This Job is Featured on The SaaS Jobs
Synthesia sits in a distinctly SaaS-native category: an AI video communications platform used by large organisations to create and distribute content at scale. A junior digital design role in this context is less about one-off creative assets and more about building repeatable, product-adjacent design outputs—templates that need to be consistent, adaptable, and usable across many customer scenarios.
For a SaaS career path, the role offers early exposure to how design supports adoption and customer outcomes, particularly in enterprise settings where brand constraints and stakeholder feedback are common. Working on template systems also builds transferable skills in modular design, documentation, and iteration—muscles that map well to design work across SaaS products, solutions teams, and customer-facing creative functions.
This position is best suited to an early-career designer who enjoys structured problem-solving alongside visual craft, and who is comfortable iterating based on feedback from non-design partners such as customer success. It will likely appeal to someone interested in motion and brand systems, and in seeing design work used repeatedly rather than shipped once.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Welcome to the video-first world
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video.
Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now…
Meet Synthesia
We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s, and more. Read stories from happy customers and what 1,200+ people say on G2.
In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we’ve raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.
The role..
We’re looking for a talented and motivated Junior Designer to join our Solution Creative Design Team. Our mission is to empower everyone to create video content without cameras, microphones, or studios. In this role, you’ll help design and deliver high-quality video templates that enable some of the world’s largest companies to scale their storytelling.
This is a hands-on design role where you’ll contribute to real customer-facing work while building your skills alongside an experienced team. You’ll gain exposure to enterprise design challenges and play a part in shaping how customers experience Synthesia. Imagine joining Airbnb, Stripe, or Figma when they had product-market fit, but the world hadn’t completely realised it yet. That’s where Synthesia is today. We hire the smartest, kindest, and most unrelenting people and let them do their best work—without distractions. You’ll join a supportive design team where your growth is mapped clearly - from Junior to Senior Designer and beyond, and you’ll have the opportunity to create impactful video templates and videos leveraged by global enterprises.
What You’ll Do..
Support the design and delivery of video templates and video content for our highly valued customers, working from concept through to final output under the guidance of our Creative Design Team in Solutions.
Translate customer brand guidelines into visually engaging templates that are easy to use and on-brand.
Collaborate closely with customer success managers and design peers to ensure solutions meet customer needs.
Apply feedback and iterate quickly, balancing creativity with attention to detail.
Stay curious about design trends in motion, branding, and typography, and bring fresh inspiration to the team.
Contribute ideas for improving design processes and outputs as you grow in the role.
What We’re Looking For..
Have 1–2 years of professional design experience (agency, in-house, or freelance).
Can showcase a portfolio with strong examples of motion, branding, and template design.
Comfortable working in Figma, Photoshop, and Illustrator, with growing confidence in design fundamentals.
Familiarity with motion tools (After Effects or Premiere Pro); we’ll support you to deepen these skills as part of your growth.
Are detail-oriented, organised, and confident working on multiple projects at once.
Communicate clearly and are open to feedback, iteration, and learning from more experienced team members.
Motivated to grow into a mid-level designer over the next few years.
The good stuff...
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
A competitive salary + stock options in our fast-growing Series D start-up.
Private Medical Insurance (London)
Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay
25 days of annual leave + public holidays in the country where you are based.
Cycle to work scheme (London).
Fun culture with regular socials.
A generous referral scheme.
Pension contribution/salary sacrifice. (London)
A brand new computer + monitor and an additional home office set-up budget.
A huge opportunity for career growth as you’ll help shape a market-defining product.
