Product Manager

Synthesia • Full-time • London, Greater London, United Kingdom • 1d ago

Why This Job is Featured on The SaaS Jobs

This Product Manager role stands out in the SaaS landscape because it sits at the core of a video-creation platform shaped by generative AI. The remit touches a product surface area that is both consumer-grade in usability expectations and enterprise-grade in deployment realities, where adoption depends on reducing complexity without limiting creative control. The listing also signals a company operating at scale, with a broad user base ranging from individual creators to large organisations.

For a SaaS-focused product career, the work maps to durable themes: turning novel technical capabilities (LLMs, RAG, ML orchestration) into coherent workflows, prioritising use cases across a diverse customer set, and shaping end-to-end experiences that drive activation and ongoing usage. Owning “core” creation capabilities is also a strong training ground for navigating platform trade-offs, UX quality bars, and cross-functional execution—skills that transfer across product-led and enterprise SaaS environments.

This role is best suited to product leaders who prefer high-agency ownership and are comfortable forming strong product opinions while staying grounded in user needs. It will fit someone motivated by ambiguous problem spaces, where the job is less about incremental feature delivery and more about defining what “good” looks like for an emerging interaction model in SaaS.

The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.

Job Description

Welcome to the video first world

From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read. This is true both at home and at work. If you’re reading this and nodding, check out our brand video.

Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now.

Meet Synthesia

We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos.

Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2.

In February 2024, G2 named us as the fastest growing company in the world. Today, we're at a $2.1bn valuation and we recently raised our Series D. This brings our total funding to over $330M from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.

About the job

We’re looking for a Senior or Principal Product Manager o help shape the future of video creation within our platform.

Your work will democratise the video creation process and bring the magic of video communication to areas of the enterprise not previously possible.

Think of it as an opportunity to enable a paradigm shift in video creation; today users find complexity and editing challenges, whereas we see a future where anyone can sit in the directors chair and bring a vision to life while removed from the day-to-day complexity of video production..

Our platform is used by a community of passionate users, from freelancers, to content creators working in Fortune 500 companies. You will need to deeply understand the needs of our community, users, and customers and stay on top of the latest developments in the generative video & avatar space to shape your own product area.

The Video Creation capabilities you'll own are at the core of our product experience. You'll help us identify the use cases to prioritize for video creation and then build a unified creation experience that blends RAG, fine-tuned LLMs, and other ML-systems working in orchestration along with the features within our Editor. You’ll shape a macro UX experience that shifts users away from the micro-level editing that is common in video production today wile owning the core creative experience.

You’ll find high agency, autonomy, and an opportunity for impact regardless of the product area.

Requirements:

5+ years of experience managing world-class products.
Customer obsession.
Strong product opinions and taste - not shying away from proposing solutions based on your intuition and experience.
Ability to think at a high level about product strategy and bridge business goals with technical considerations.
Ability to take ownership of the end-to-end idea to product process and work as a self-directed member of the development team.
Strong UX focus and understanding of human behaviour.
Proven track record of shipping impactful products.
Outstanding communication skills.
Ability to be an outstanding cross-functional partner; from Engineering, to Design, Sales, Customer Support, and anyone else that will enable you to ship impactful product.

Our culture

At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here.