Why This Job is Featured on The SaaS Jobs
This SDE-1, Solutions role sits at the intersection of product engineering and customer implementation—an area that matters in SaaS businesses where configuration, extensibility, and integrations often determine time-to-value. Zinier’s focus on field and deskless-worker workflows implies a platform shaped by real operational constraints, making solution development less about isolated features and more about translating process needs into reliable web pages, APIs, and data models.
From a SaaS career perspective, the work builds durable skills in platform customization and delivery: shaping workflows from user stories, handling UAT-driven change, and balancing “out-of-the-box” capabilities with bespoke requirements. Experience with JavaScript, REST APIs, MySQL, and performance considerations maps cleanly to broader SaaS roles in solutions engineering, implementation engineering, or product-facing backend/frontend development—especially in companies that sell configurable platforms rather than single-purpose apps.
This position is best suited to an early-career engineer who prefers applied engineering with clear stakeholder touchpoints, and who enjoys iterating through tickets, sprints, and feedback loops. It will appeal to someone comfortable collaborating across delivery and QA, and interested in understanding how SaaS products behave in real customer environments, not just in internal roadmaps.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Who we are
Zinier is a global company headquartered in San Mateo, California, with offices in Latin America, Singapore, Bengaluru, Australia, and Portugal and backed by leading investors including Accel Partners and Founders Fund.
We are passionate about our Vision
80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?
If you are still reading, and connect compassionately about this underserved segment, come and join us to drive Technology Equity in the global workforce.
At Zinier, we are on a mission to enable these 3 B Deskless Workers achieve greater success for themselves and the world around them. Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field.
What we’re looking for
Ideally you have demonstrated an excellent track record by transforming technical requirements into fully functioning solutions, envisioning the end result based on customer needs and identifying opportunities to optimize the solution. You should be technically savvy, self-driven and detail-oriented. We’re looking for Solution Developers who thrive in an agile, collaborative, global company, who would love to work with the best in class technology team and strive to unlearn and learn new things every day, and bring strong software development experience to the table to go above and beyond client expectations and successfully finish projects adhering to timelines.
Responsibilities:
- Develop new features, web pages, workflows and customize the existing platform based on client requirements using JavaScript, MySQL and JSON
- Build APIs and dashboards within the platform
- Strong knowledge of data models, relational database methodology, process flows and use cases
- Understand constraints or features of the out of the box solution
- Develop customizations to the platform and configurations based on user stories and technical requirements
- Update requirements document based on change requests or UAT feedback
- Develop environment with performance optimization and scalability in mind and focus on bringing development best practices into the organization
- Work directly with Solution Delivery Lead and QA Leads to understand customer expectations, resolve issues & tickets, update ticket time and status in JIRA (tempo)
- Work in an Agile environment, mostly using Sprints
- Develop strong working relationships with other teams within the organization and foster cross-team collaboration, share feedback with other teams to improve how work gets done
Experience:
- Bachelor’s Degree (preferably computer science, IT or engineering)
- 2 to 4 years of experience in technology and/or software development role
- Strong expertise developing working software in JavaScript and an in-depth understanding of JSON and MySQL, including DOM manipulation and the JavaScript object model
- Familiarity building and implementing RESTful APIs
- Proficient understanding of GIT and code versioning
- Experience working with JIRA, Confluence or other ticketing and project management systems
- Strong English communication skills
- Understanding of telecom use cases is a plus
- Experience customizing Saas Solutions is preferred
- Experience with client services, project management, and solution delivery in an Agile environment
- Ability to design complex solutions
- Good technical knowledge of different Enterprise applications, integration, workflows, databases, etc.
- Ability to solve complex problems by applying creativity, innovation, and technical concepts.
- Strong self-organization, time management, and prioritization skills
- A high level of attention to detail, excellent follow through, and reliability
Personal Attributes:
- Problem solver, comfortable taking the initiative in challenging and ambiguous circumstances, integrity to always do the right thing
- Friendly, approachable and collaborative team player who enjoys working with people from across the globe (we have a vast global presence, and be comfortable communicating with people in and from different time zones would be a must)
- Builds a solution with the end customer experience in mind
- Focused on customer happiness and environment optimization
- Capable of remaining positive and patient when under pressure
- Able to prioritize work in order to achieve optimal flow; must be able to manage stakeholder expectations and commitments
- Willing to offer feedback to other teams to improve how their work gets done
#LI-SD1
